Hi, I’m
Alyssa Trick
Westminster,CO
Summary
Office management professional with track record of optimizing administrative functions and fostering productive work environment. Recognized for strong focus on teamwork and achieving operational success. Reliable and adaptable, with skills in office software, scheduling, and resource management to meet changing needs.
Overview
11
years of professional experience
Work History
Secure Fence LLC
Office Manager /Retail Sales Manager
02.2021 - Current
Job overview
- Supported sales team members to drive growth and development.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Managed, scheduled and coordinated office functions and activities for employees.
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed strong relationships with customers by providing personalized assistance and support.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Optimized office budget by renegotiating vendor contracts.
Suellen's Floral
Floral Designer
02.2020 - 02.2021
Job overview
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Ordered supplies from wholesalers to maintain adequate stock levels in the store.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Participated in client consultations to discuss floral designs for special occasions, christenings, weddings and funerals.
- Collaborated with event planners to create custom-made centerpieces and decorations according to client specifications.
- Advised customers on color combinations, flower types, and other design elements for their order.
- Monitored competitor activities to stay ahead of the market trends.
Lowes Home Improvment
Sales Specialist
02.2014 - 02.2020
Job overview
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Developed and implemented sales strategies to increase customer base.
- Calculated production, delivery, and installation costs to provide customers with accurate quotes.
- Greeted and assisted customers to foster positive experiences.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Educated customers on product features and technical details to highlight benefits.
Education
Cambridge College
Associate of Science from Medical Assistant
10-1997
Skills
- Sales operation
- Payroll and budgeting
- Territory sales management
- Sales presentation
- Sales team training
- Strategic account development
- Customer service
- Office management
- Organizational skills
- Office administration
Education and Training
other
Timeline
Office Manager /Retail Sales Manager
Secure Fence LLC
02.2021 - Current
Floral Designer
Suellen's Floral
02.2020 - 02.2021
Sales Specialist
Lowes Home Improvment
02.2014 - 02.2020
Cambridge College
Associate of Science from Medical Assistant
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