Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Trilops

Denton,TX

Summary

Reliable and upbeat to successfully promote customer loyalty, satisfaction and purchases with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Successful at managing multiple priorities with a positive attitude. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shoe Sales Associate

Designer Shoe Warehouse, DSW
05.2022 - Current
  • Operated cash register to process payments and provided receipts to establish proof of transaction.
  • Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.

Child Care

Bambino
06.2019 - Current
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Managed program paperwork and child records to comply with state requirements.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Operated under licensing guidelines to protect health, safety and well-being of children.

Group Camp Counselor (Summer Staff)

Camp Eagle
05.2023 - 08.2023
  • Worked with children of varying ages (from 6th to 12th grade), interest, skill, and developmental levels.
  • Led groups of children safely through a variety of high adventure outdoor activities, group development exercises, and biblical studies.
  • Collaborated with other camp counselors to create a fun and enriching learning biblical curriculum for campers.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Documented activities, injuries and accidents to maintain consistent records.
  • Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Sales Stylist

Levis Strauss & Co
09.2021 - 05.2023
  • Responsible for implementing procedures for customer service, sales, merchandising, and cashier experience as well as returns and exchanges.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Line Member

Chipotle
02.2022 - 04.2022
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.

Server/Lead Hostess

Bella Maca
03.2021 - 08.2021
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating, and menu information.
  • Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Cashier

Drug Emporium
08.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Dance Performance And Choreography

Texas State University
San Marcos, TX
12.2024

High School Diploma -

John H. Guyer High School
Denton
05.2021

Skills

  • Accurate Sales Transactions
  • Energy and Physical Stamina
  • Team Cooperation
  • Goal-Driven
  • Building Customer Loyalty
  • Outstanding Communication and Interpersonal Skills
  • Active Listening
  • Problem Resolution
  • Group Leadership
  • POS Inventory System Operation
  • Critical Thinking
  • Product and Service Knowledge

Certification

  • American Red Cross CPR, First Aid, and Lifeguard certification
  • Water Front Certification

Timeline

Group Camp Counselor (Summer Staff)

Camp Eagle
05.2023 - 08.2023

Shoe Sales Associate

Designer Shoe Warehouse, DSW
05.2022 - Current

Line Member

Chipotle
02.2022 - 04.2022

Sales Stylist

Levis Strauss & Co
09.2021 - 05.2023

Server/Lead Hostess

Bella Maca
03.2021 - 08.2021

Cashier

Drug Emporium
08.2020 - 03.2021

Child Care

Bambino
06.2019 - Current

Bachelor of Arts - Dance Performance And Choreography

Texas State University

High School Diploma -

John H. Guyer High School

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Alyssa Trilops