Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Alyssa Trujillo

Alyssa Trujillo

Phoenix,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Caregiver

Private Practice
05.2019 - 03.2024
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Customer Service Representative

ADT
01.2019 - 04.2021
  • Maintained detailed records of sonar equipment maintenance, repairs, and upgrades for efficient tracking purposes.
  • Conducted passive and active sonar searches for suspected targets.
  • Acted as a reliable resource for fellow crew members, answering questions about sonar equipment and offering guidance when needed.
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Technical support
  • Inside sales team
  • Answering incoming calls about our products and services with existing customers
  • Resolving account issues

Childcare Provider

Private Care
01.2015 - 03.2020
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
  • Provided emotional support and guidance to children during difficult times.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Encouraged children to develop healthy social and emotional skills.
  • Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
  • Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.

Cafeteria and Playground Monitor / Refugee Program

Maryland Elementary School
06.2017 - 04.2018

• ensure the safety of students and staff.

• assist teacher with assignments.

• help maintain a clean classroom/ Cafeteria

  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Representative

Uhaul Moving And Storage
08.2012 - 04.2014
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Met customer call guidelines for service levels, handle time and productivity.

Education

High School Diploma -

Washington High School
Phoenix, AZ
05.2010

Skills

account management

  • Discipline
  • Incident Reporting
  • Behavior Management
  • Friendly and Respectful
  • Caring and Responsible
  • Child Safety
  • Safety awareness
  • Observing and Monitoring Behavior
  • CRM software
  • Cold calling
  • Order entry
  • Upselling
  • Account management

Certification

First-aid

CPR

AED

Timeline

Caregiver

Private Practice
05.2019 - 03.2024

Customer Service Representative

ADT
01.2019 - 04.2021

Cafeteria and Playground Monitor / Refugee Program

Maryland Elementary School
06.2017 - 04.2018

Childcare Provider

Private Care
01.2015 - 03.2020

Customer Service Representative

Uhaul Moving And Storage
08.2012 - 04.2014

High School Diploma -

Washington High School
Alyssa Trujillo