Alyssa Truss
Annapolis,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
15
15
years of professional experience
Work History
Program Manager
University of Maryland
01.2021 - Current
- Company Overview: Division of Translational Radiation Sciences, Department of Radiation Oncology
- Manage one or more programs (project number) of substantive size and budget
- Set goals and creates tactics to achieve program objectives
- Plan and coordinate daily activities of a program including monitoring relationships of outside agencies or subcontractors
- Manage budget, including approving finances, tracking expenditures, identify variance and resolve, and preparing reports on current finances
- Coordinate and assist in training programs for employees, volunteers, and/or the community
- Plan data management and communications strategy for program
- Work with senior management in developing program goals and milestones
- Manage the use of databases used to analyze criteria and deliver data, as well as to monitor, evaluate, and recommend to senior management revision to program operating policies and procedures
- Ensure accurate, reliable, and timely testing in accordance with the Food and Drug Administration's Good Laboratory Practice regulations
- Maintains an up-to-date equipment inventory and orders new equipment when necessary
- Oversee calibration and performance evaluation: monitor and track certification/calibration due dates, and schedule when overdue
- Establish equipment binders, including the following Routine Maintenance and Inspection Log, Non-Routine Maintenance, Repair and Retirement Log, Component List (if the equipment is a multi-component), a calibration log, when applicable, a temperature log, when applicable, a usage log, when applicable, an accuracy verification log (weights, chart recording.etc.), when applicable, certifications and/or repair reports, and any System Validation Documents
- Prepare monthly forms to document daily, weekly, and monthly maintenance for equipment and laboratory cleaning
- Interpret and apply applicable 21CFR regulatory guidelines and directives
- Provide weekly task duties for laboratory staff and manages staff duties
- Document and investigate laboratory deviations and assists in identifying root cause and implementing solutions per industry standards
- Coordinate with QAU and Testing Facility Management to draft and execute protocols, manage qualification and validation of equipment, and coordinate vendor qualifications for best cost effectiveness and quality of equipment program
- Oversee purchasing of new equipment and collaborate to develop and adhere to budget requirements
- Coordinate with various vendors to foster relationships and establish contracts for equipment program
- Division of Translational Radiation Sciences, Department of Radiation Oncology
Veterinary Research Lead Specialist/Equipment Manager
University of Maryland
01.2018 - 01.2021
- Company Overview: Division of Translational Radiation Sciences, Department of Radiation Oncology
- Assist with specialized veterinary procedures such as physical examinations, treatments, surgery, intubation and anesthesia monitoring, euthanasia, and radiology/radiation delivery
- Assist in the administration of a health monitoring program including diagnostics
- Assist in ensuring that post-operative care is performed as appropriate
- Perform technical services for rodents (mice, rats), swine (minipigs, farm pigs), rabbits, and/or ferrets, as well as other species
- Assist with maintenance of animal health records, requisitions, USDA receipts and dispositions
- Assist in the training of animal care and research personnel
- Perform routine laboratory maintenance and research activities per established department SOPs, study/lACUC protocols, and in compliance with GLP regulations
- Activities may include but are not limited to: general housekeeping, daily observations of animal health, collection of cultures and biological specimens, administration of pharmaceuticals and nutrients, including anesthesia, and performing euthanasia
- Perform some advanced laboratory research activities per established department SOPs, study/lACUC protocols, and in compliance with GLP regulations
- Activities may include but are not limited to: serum chemistry white blood cell differentials; preparing cell samples for flow cytometry analysis and operation of flow cytometry; performing cell separations by density gradients; obtaining blood, bone marrow, and tissue samples; performing animal surgery and providing post-operative care
- Maintain detailed, accurate, and legible records for all animal procedures performed and instrumentation employed to comply with the Guidelines of Good Laboratory Practice
- Perform literature research, editing and preparing manuscripts, scientific illustrations and computer graphics for publication
- Perform administrative duties such as: assisting in developing policies, studies, procedures and/or methods for laboratory experimentation; and ordering supplies
- Perform other related duties as assigned
- Lead the coordination of study technical reports, including communication with biostatistician, sponsors, study leads, and management to meet deadlines for submission to sponsors
- Collaborate with various team members, management, and director to analyze collected data, draft reports, and ensure data and language presented in reports is appropriate, accurate, and easily interpretable
- Utilize analyzing software to interpret data for study technical reports
- Collaborate with Testing Facility Management and Quality Assurance Unit to ensure reports are up to standard following Final Report Audits
- Division of Translational Radiation Sciences, Department of Radiation Oncology
Manager Veterinary Technician
Greater Annapolis Veterinary Hospital
01.2010 - 01.2018
- Manage public events aimed at strengthening client relations and promoting services to potential clientele
- Networking at large events with referral clinics while educating attendees on pet health care, hospital, services, policies and processing
- Compile daily care manifests with patient treatment orders, including feeding and medicating instructions
- Provide special care for advanced needs patients; including diabetics, geriatric, anemic, disabled etc
- Supervising, training curriculum and providing performance reports for dozens of employees
- Conduct periodic rounds observing the animals to identify and address medical and behavioral concerns
- Appropriate healthcare decisions as necessary, while maintaining communications with on-site doctors
- Conduct and plan staff meetings to boost morale, discuss safety, policy, customer service and operational changes
- Discuss conduct issues, current patients and offer further training and advice
- Properly invoice prescriptions and pet foods to maintain inventory
- Order facility supplies for sanitation
- Admit patients, prepare records and consent forms
- Present invoices, receive payment, and prepare estimates Handle telephone calls
- Maintain health certificate and rabies certificate files Schedule appointments and surgeries
- Assist in the recruiting, hiring and oral examinations
- Conduct working interviews of perspective employees
- Attend monthly department head meetings
- Producing and updating training manuals
- Supervising outgoing email communications to clients
- Statistical reports for services performed and inventory
- Maintaining kennel sanitation and safety standards in accordance with policy, OSHA and AAHA regulations
- Monitoring temperature, pulse, respiratory rate, capillary refill, eye pressure and pain management
- Sutures/staples removal, calculate blood pressures, administer medications, dress wounds, vein catheterization, provide I.V
- And subcutaneous fluids and medications
- Perform routine laboratory procedures and analyses in hematology, microbiology, urinalysis, and serology
- Take and develop radiographs, give treatments/medications intravenously, orally, and subcutaneously
- Operate diagnostic equipment, including ultrasound, cold laser therapy, microscopes and lab machines
Education
Bachelor of Arts -
Westminster College
New Wilmington, PA05-2001
Skills
- Professional writing
- Program performance analysis
- Interpersonal skills
- Procurement
- Employee scheduling
- Cross-functional team leadership
- Process improvement
- Utilization management
- Good judgment
- Process mapping
- Work Planning and Prioritization
- Testing, repair, and troubleshooting
- Proficient in Microsoft Office
- Project management
- Performance monitoring
- Policy and procedure development
- Team leadership
- Cost management
- Public speaking
- Proposal development
- Property & material management
- Cost estimates & budgets
- Customer service
- Attention to detail
- Contract development
- Quality assurance evaluation
- Quality assurance evaluation and quality control
- Stakeholder management
- Vendor sourcing
- OSHA compliance
- Budget development
- Project lifecycle
- Onsite customer support
- Program reviews
- Strategic direction
- Verbal and written communication
- Flexible and adaptable
- Resource management
- Decision-making
- Partnerships and resource mobilization
- Scheduling and planning
Timeline
Program Manager
University of Maryland
01.2021 - Current
Veterinary Research Lead Specialist/Equipment Manager
University of Maryland
01.2018 - 01.2021
Manager Veterinary Technician
Greater Annapolis Veterinary Hospital
01.2010 - 01.2018
Bachelor of Arts -
Westminster College
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