Alyssa Tsakonas
Middlesex,NJ
Summary
Client-orientated ex-pharmacy technician and customer service representative. I've been assisting customers and patients for around 4 years and I consider myself to be an adaptive employee with a strong work ethic. Currently looking for a job to best fit my future in the healthcare field in Radiology. I'm known for having a good track record of delivering care compassionately and professionally. I enjoy having new opportunities and see myself as a high achiever. I feel trusted in my workplace and I'm confident in being able to stay organized and solution orientated.
Overview
4
4
years of professional experience
4
4
Certifications
Work History
Fulfillment
Target
10.2023 - Current
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings for 5 months
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Maintained thorough knowledge of store merchandise and gained extensive knowledge of new and non-traditional product lines
- Successfully picked each order no matter how time-constricting it was
- Stayed first and second in the district for months stated to my team leader
- 2nd in the district for the most picked items(13,000) with the least amount of items not found (1%) 25 items behind first!
- Employee of the Month for April of 2024
- Worked as early as I could (4 to 6 am) and learned how to properly fulfill tasks to open my department.
Pharmacy Technician
Walgreens
01.2023 - 01.2024
- Effectively giving excellent communication to patients in person and over the phone
- Maintained a high level of accuracy in entering, pulling, and filling prescriptions
- Sufficiently handling and filing paperwork to ensure accuracy and consistency in the workplace
- Being able to keep up with a very fast-paced store and successfully multitasking when needed
- Performed scheduled medication deliveries and made sure to keep the patients convenience as a priority
- Ensuring proper inventory with verified accuracy when putting back medications from the orders we received
- Being comfortable with checking in vaccines through insurance
Receptionist/Office Assistant
Advanced Eye MDs, PC
01.2023 - 01.2023
- Handled customer requests and maintained accurate notes for each request in a timely manner
- Maintained great patient response time on all calls and texts
- Learning how to bill insurances and becoming used to an office setting flow of work
- Scheduling appointments, checking patients in, and keeping up with scanning important cards and documents
- Getting comfortable with new objectives and always being able to keep up with the everyday tasks
- Ensuring that all workflow processes were automated and efficient and managed a semi-automated payroll process.
Customer Service/Bookkeeping
Saker Shoprite
12.2020 - 12.2022
- Developed and trained new customer service representatives on the proper handling of customer inquiries
- Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Stepping up to assist in other positions such as book keeping, front end, cashier, self checkout, shoprite from home, bakery, and returns for my coworkers and managers
- Upheld the highest standards of cleanliness and organization
- Developed a better understanding of the company's product offerings, creating greater enjoyment of the store's merchandise
- Creating a new customer profile by entering customer information into a database
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards.
Education
Associate of Applied Science - Radiology
Middlesex County College
Edison, NJ06.2026
No Degree - General Science And Mathematics
Raritan Valley Community College
Somerville, NJ05.2024
High School Diploma -
Middlesex High School
Middlesex, NJ06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Communication and phone etiquette skills
- Computer and documentation review skills
Certification
- CPR Certified
- BLS Certified
- First Aid Certified
- Licensed Pharmacy Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fulfillment
Target
10.2023 - Current
Pharmacy Technician
Walgreens
01.2023 - 01.2024
Receptionist/Office Assistant
Advanced Eye MDs, PC
01.2023 - 01.2023
Customer Service/Bookkeeping
Saker Shoprite
12.2020 - 12.2022
Associate of Applied Science - Radiology
Middlesex County College
No Degree - General Science And Mathematics
Raritan Valley Community College
High School Diploma -
Middlesex High School