Alyssa Vega
Dover,DE
Summary
Adaptable Manager offers many years of experience coordinating operations to achieve organizational goals. Communicative team leader with expertise in strategic planning and inventory management. Committed to driving improvements through innovation and leadership.
Overview
11
11
years of professional experience
Work History
Readiness and Plans Manager
Military
Dover , DE
05.2023 - Current
- Recruited and trained new employees to meet job requirements.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategic plans to achieve company objectives.
- Evaluated individual and team business performance and identified opportunities for improvement.
Mortuary Affairs Specialist
Military
Dover , De
04.2022 - 10.2025
- Conducted mortuary affairs operations in accordance with applicable regulations and policies.
- Advised commanders on matters concerning mortuary operations.
- Completed and filed all necessary legal documentation quickly and accurately.
- Coordinated with other branches of the military to ensure proper identification of remains.
- Oversaw filing of legal documents.
- Supervised the handling of deceased personnel for transfer to the central mortuary office.
- Verified accuracy of documents related to disposition instructions from families or next-of-kin.
- Participated in training exercises designed to maintain proficiency in mortuary affairs operations.
- Developed plans and procedures for the collection, transportation, storage, maintenance, control and disposal of human remains.
Resource Management Specialist
Military
Spokane, Washington
03.2023 - 05.2023
- Conducted research and analysis on current resource utilization trends in order to recommend changes or improvements.
- Evaluated existing resource management practices and identified opportunities for cost savings or efficiency gains.
- Worked closely with HR team to develop policies related to employee retention and succession planning.
- Performed regular audits of departmental records to verify compliance with internal policies and procedures.
- Collaborated with senior leadership to identify potential areas for improvement in resource allocation.
Fitness Assistant
Military
Spokane, WA
09.2021 - 04.2022
- Answered phones, issued equipment and completed guest check-in.
- Coached and encouraged participants during exercises and routines.
- Provided feedback to clients on their physical performance and goals.
- Worked collaboratively with other staff members to promote an enjoyable atmosphere for members.
- Facilitated fitness tests for all military members on the instillation
- Revamped processes and training for DOD wide.
Event Coordinator
Military
Spokane, WA
06.2021 - 11.2021
- Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
- Conferred with customers to gather event requirements and explore opportunities.
- Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
- Coordinated and executed over 7 large-scale events annually, including logistics, vendor management, and attendee experience.
- Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
- Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
Food Service Accountant
Military
Spokane, Washington
02.2020 - 02.2021
- Created journal entries accurately and timely for month end close processes.
- Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
- Monitored cash flows and prepared weekly cash projections.
- Provided guidance to other departments regarding accounting policies and procedures.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Maintained up-to-date knowledge of Generally Accepted Accounting Principles guidelines.
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Managed and trained team members to enhance audit department performance and increase operational efficiency.
Food Service Assistant
Military
Spokane, Washington
04.2018 - 02.2020
- Monitored inventory to keep adequate stock of food items and supplies.
- Followed recipes and customer requests to prepare meals.
- Operated cash register to process cash, check, and credit card transactions.
- Took and recorded temperatures of food, refrigerators and freezers.
- Acquired new skills to support team and further accommodate customer needs.
- Maintained professional demeanor during interactions with customers and co-workers.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Restocked cupboards, refrigerators and service stations with new food items or supplies.
Cashier Team Lead
Zaxbys
Port St. Lucie , Florida
01.2015 - 05.2016
- Processed payments promptly for customers to exceed productivity standards.
- Assisted cashiers with resolving customer complaints and inquiries.
- Offered customers carry-out service at completion of transaction.
- Performed daily opening and closing procedures for the register area.
Education
High School Diploma -
Port Saint Lucie High School
Port St. Lucie 05-2017
Associate of Applied Science - Applied Health Science
American Military University
Charles TownSkills
- Marketing
- Networking strategies
- Competitor research
- Relationship building
- Financial records oversight
- Team leadership
- Customer service
- Policy and procedure development
- Task delegation
- Policy implementation
- Shift scheduling
- Staff training and development
- Decision-making
- Risk management
Timeline
Readiness and Plans Manager
Military
05.2023 - Current
Resource Management Specialist
Military
03.2023 - 05.2023
Mortuary Affairs Specialist
Military
04.2022 - 10.2025
Fitness Assistant
Military
09.2021 - 04.2022
Event Coordinator
Military
06.2021 - 11.2021
Food Service Accountant
Military
02.2020 - 02.2021
Food Service Assistant
Military
04.2018 - 02.2020
Cashier Team Lead
Zaxbys
01.2015 - 05.2016
High School Diploma -
Port Saint Lucie High School
Associate of Applied Science - Applied Health Science
American Military University
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