Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Velis Martinez

Alhambra,CA

Summary

Dedicated administrative professional with a proven track record of providing exceptional customer service in fast-paced environments. Experienced in human resources, sales and marketing. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Currently seeking a position that will foster career growth and apply my passion for helping people.

Overview

10
10
years of professional experience

Work History

Founder

Lyss Enterprises Inc. Ecommerce
04.2019 - Current
  • Business skills and knowledge in fashion ecommerce industry to generate profit
  • Purchase and marketing of all products
  • Manage all online activity in relation to traffic acquisition and sales conversion
  • Oversee digital marketing channels across seo, email marketing and social media
  • Research fashion market to discover current and latest trends
  • Ensure good customer service by addressing and ensuring timely resolution of customer issues or comments
  • Project management of photoshoots and campaigns with models and photographers
  • Packing and shipping all ecommerce orders.

Human Resources and Administrative Assistant

School on Wheels
10.2018 - 04.2020
  • Posted job openings on various platforms, reviewed resumes for qualifications, conducted phone interviews, and was the main point of contact for candidates
  • Sent offer letters, administration of all new hire paperwork, custodian of records for DOJ live scans, and administered new employee orientation
  • Created and maintained databases to track and record customer data.
  • Enhanced communication between clients and coordinators through customer service and education of services.
  • Assisted in administration of new employee benefits including health insurance, life insurance plans, EAP wellness plans, and 403b retirement plans
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Research and facilitation of trainings for employees including mandated reporter training, sexual harassment training, mental health first aid, and implicit bias training
  • Assisted bookkeeper with processing of payroll and PTO.

Talent Management Specialist

Los Angeles County Development Authority
09.2017 - 10.2018
  • Developed and posted job flyers, outreach for open recruitments, screen applications of minimum qualifications, conduct interviews, proctor exams/skills test, and process of new hires utilizing Neogov Applicant Tracking System.
  • Implemented targeted training programs for 500 employees to improve employee skill sets and enhance overall performance, including implicit bias/cultural competency and policy of equity
  • Reviewed and analyzed benefit options and assisted employees with their elections during open enrollment.
  • Evaluated organizational structure and recommended changes to optimize efficiency and effectiveness across teams.

SFV Area Sales Specialist

Vita Coco
06.2014 - 09.2016
  • Portfolio and account management of sales of 100+ grocery stores in all of the San Fernando Valley area
  • Utilized and maintained strong partnerships with distributor sales team
  • Brand education of Vita Coco product through innovative displays and sampling
  • Provide consistent communication on retail execution.

Education

Bachelor of Science in Business Administration - Management

California State University Los Angeles
Los Angeles, CA
2017

Skills

  • Human resources
  • Microsoft suite
  • Interpersonal
  • Data analysis
  • Entrepreneurial and innovative
  • Customer service
  • Social media marketing
  • Full cycle recruitment
  • Team Leadership
  • Project Management
  • Full cycle recruitment
  • Team Leadership
  • Project Management

Timeline

Founder

Lyss Enterprises Inc. Ecommerce
04.2019 - Current

Human Resources and Administrative Assistant

School on Wheels
10.2018 - 04.2020

Talent Management Specialist

Los Angeles County Development Authority
09.2017 - 10.2018

SFV Area Sales Specialist

Vita Coco
06.2014 - 09.2016

Bachelor of Science in Business Administration - Management

California State University Los Angeles

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Alyssa Velis Martinez