Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Alyssa Villarreal

Hanford,CA

Summary

Resourceful professional adept at managing diverse job requirements while aligning with company goals. Committed to continuous skill enhancement, contributing to team success even in the face of challenging performance targets. Proven expertise in providing clinical and administrative support within healthcare settings, with a strong ability to assist in patient care, manage medical records, and streamline office operations. Recognized for effective patient communication and multitasking capabilities in fast-paced environments, ensuring satisfaction for both employees and customers through prompt and accurate work.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
Visalia, CA
01.2025 - 05.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Ophthalmic Technician

California Eye Institute
Fresno
05.2024 - 01.2025
  • Applied eye medications and drops to dilate pupils in preparation for examinations.
  • Triaged phone calls from patients and outside contacts and handled in order of importance.
  • Provided exceptional customer service to all patients, addressing concerns promptly and compassionately.
  • Performed thorough medical history assessments as part of the pre-examination process for new patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.

Ophthalmic Technician

California Eye Institute
Fresno
01.2020 - 01.2021
  • My roles included working for multiple eye specialists. Such as Oculofacial Plastic Reconstructive Specialist, Diseases of the Retina, Vitreous Specialist, and Cataract & Glaucoma Specialist. Documenting and entering patient history into patient’s charts digitally.
  • Prepare and sanitize examination room. Also included measuring eye pressure, visual acuity, operating retinal imaging equipment, and performing fluorescent angiography of patient eyes. I would regularly collect blood to start the process of autologous serum eye drops.

Education

Certificate - Medical Assisting

UEI College
Fresno, CA
01.2019

General Education

Fresno City College
01.2017

Highschool Diploma - undefined

Mclane High School
01.2016

Skills

  • Vital sign measurements with different techniques
  • The ability to administer injections, perform CPR , record electrocardiograms, and phlebotomist responsibilities
  • Experienced in scheduling and creating appointments
  • Proficient in patient preparation
  • Able to handle multiple projects concurrently
  • Can easily break a large project down into smaller pieces & prioritize goals
  • Computer literate – can quickly learn new software
  • Good practice in safe handling of equipment, biohazards, and use of material safety data sheets
  • Demonstrate record of high performance standards, including attention to schedules, deadlines, budgets, and quality work
  • Work well in a high pressure environment
  • Familiar with Microsoft Word, Excel, Outlook, OneNote, etc able to do 65 wpm
  • Learn very quickly and can solve issues independently and effectively
  • Able to complete tasks on time or ahead of schedule
  • Highly motivated team player who focuses on accuracy, attention to detail and ability to work well in team environment
  • Communicates progress effectively

Volunteer Experience

Veterans Affairs Medical Center 2015 - 2016

Eye clinic: helped with setting up patient in exam room help schedule appointment and handed the doctor anything he need to do his or her job.

Podiatry: help set up patient in exam room helped take patient’sshoes and socks off and back on after doctor has seen them, then disinfected and sanitized the room and prep for the next patient

Surgery: Learned how to document what was going on with the surgeries and learned proper names for different surgeries.

Transport: I learned how to move a disabled patient from their car to a wheelchair then transported them to the front office check in for their appointments then transported them to where their appointment is.

MSCC FREE HEALTH FAIR at UEI COLLEGE / MANCHESTER MALL 2019

Volunteering for different physicians taking vitals on patients and assisting with injections and phlebotomy preparation.

Timeline

Warehouse Associate

Amazon
01.2025 - 05.2025

Ophthalmic Technician

California Eye Institute
05.2024 - 01.2025

Ophthalmic Technician

California Eye Institute
01.2020 - 01.2021

General Education

Fresno City College

Highschool Diploma - undefined

Mclane High School

Certificate - Medical Assisting

UEI College
Alyssa Villarreal