Alyssa Ward
Sacramento,CA
Summary
Organized and dedicated Administrative Assistant with providing impeccable customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
9
9
years of professional experience
Work History
Project Assistant
Hot Line Construction, Inc
04.2021 - 09.2023
- Completed multiple tasks simultaneously to optimize project completion.
- Handled administrative duties, filing, and errands.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Created and updated records and files to maintain document compliance.
- Scheduling pole replacements and coordinating with WBE for traffic control.
HR Assistant
Green Day Power LLC
01.2019 - 04.2021
- Time Cards / payroll using ADP
- DMV (registration, accident reports) I maintained organized files for each company car and made sure they were up to date and serviced on time.
- Invoicing I entered invoices received from different Solar vendors on to an excel spreadsheet
- Onboarding for new employees and drug screenings
- Created new forms on excel or Word for company
- Host safety meetings for our solar installs
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Receptionist/Office Assistant
SACRAMENTO VISION CARE
06.2014 - 07.2018
- Mailing post cards and letters for follow up appointments, or new patients
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Billing eye exams and glasses through VSP
Education
Walnutwood Adult School
Rancho Cordova, CA06.2014
Skills
- Customer Service ( years)
- Data Entry
- Quickbooks
- Management
- Human Resources
- Accounts Receivable
- Microsoft Outlook
- Administrative Experience
- Billing and Invoicing
- Clerical Support
Timeline
Project Assistant
Hot Line Construction, Inc
04.2021 - 09.2023
HR Assistant
Green Day Power LLC
01.2019 - 04.2021
Receptionist/Office Assistant
SACRAMENTO VISION CARE
06.2014 - 07.2018
Walnutwood Adult School