Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Welch

Placentia

Summary

Customer service and entertainment professional with proven track record of delivering exceptional guest experiences. Known for reliability and adaptability in dynamic settings, ensuring smooth operations and high guest satisfaction. Skilled in communication and team collaboration to meet evolving needs.

Overview

11
11
years of professional experience

Work History

Attractions/Operations Cast Member

Walt Disney Company
11.2014 - Current
  • Maintain a friendly and approachable demeanor, enhancing guest relations.
  • Operate various amusement park rides ensuring safety and enjoyment for all guests.
  • Maintain cleanliness and orderliness around attraction areas to enhance visitor experience.
  • Leverage interpersonal skills to manage large crowds during peak hours or special events.
  • Resolve guest concerns and inquiries promptly to ensure satisfaction.
  • Remain up to date on emergency practices and procedures to guide guests to safety if necessary.
  • Train new employees on ride operations, pointing out safety mechanisms and features.

Driver Helper

UPS
11.2016 - 01.2018
  • Assisted delivery drivers with loading and unloading packages efficiently.
  • Maintained accurate records of deliveries and pickups to ensure consistency.
  • Collaborated with team members to streamline delivery processes and reduce delays.
  • Provided exceptional customer service by addressing inquiries during deliveries.

Education

Bachelor of Science - Healthcare Management

Bellevue University
Bellevue, NE
07-2025

Skills

  • Quick-learning
  • Strong team player
  • Public speaking
  • Adaptable
  • Skilled problem solver
  • Responsible and dependable

Timeline

Driver Helper

UPS
11.2016 - 01.2018

Attractions/Operations Cast Member

Walt Disney Company
11.2014 - Current

Bachelor of Science - Healthcare Management

Bellevue University

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