Alyssa Williams
Ballwin,MO
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
9
9
years of professional experience
Work History
Front End Cashier/Customer Service Clerk
Schnucks Markets
11.2015 - Current
- Greet and Assist customers in the in-store check-out process
- Ring up sales; provide price checks; honor coupons; bag items
- Collect payment and give appropriate change, balance till at end of shift using smart safe
- Resolve customer issues or escalates complaints to management as appropriate
- Initiate returns; answer phones; assist customers at self-checkout
- Keep record of all monies coming in and out of smart safe, and complete transactions with Brinks
Assistant Property Manager
Osage Reserve, LLC
04.2019 - Current
- Liaison between landlord and tenants
- Provide monthly onsite visits/inspections of property
- Schedule work orders with vendors for inspections and ongoing maintenance
Patient Care Assistant
Victorian Gardens Independent Living Center
06.2022 - 11.2022
- Assist residents with dressing, bathing, toileting
- Escort residents to meals
- Answer call lights as needed
- Deliver medications to residents
- Make beds, and tidy up rooms
- Ability to lift and access over 50 lbs.
Patient Care Associate
Mercy Hospital
09.2020 - 10.2021
- Assist Registered Nurses and Physicians in providing all aspects of direct and indirect patient care
- Ability to lift and access over 50 lbs
- Assist in examination and treatment of patients
- Measuring vital signs and monitoring health
- Collecting samples, and recording information on patients’ charts
- Assist patients eating meals, using the restroom, and changing bedding
Michelle’s Café
06.2015 - 11.2015
- Greet and seat customers
- Answer customer questions about the menu, daily specials and other restaurant offerings
- Take food orders, communicate with the kitchen staff, serve customers
- Daily cleaning
Ride Operator
Six Flags
02.2014 - 06.2015
- Greet customers
- Inspect devices and implement safety procedures both with riders and coworkers
- Enforce Six Flags security policies until Security Officers arrive on scene
- Maintain clean and friendly environment
Education
Associates Degree - General Education
St. Louis Community College
St Louis, MO05.2023
High School Diploma -
Eureka Senior High School
Eureka, MO05.2014
Skills
- Retail/Customer Service
- Employee Motivation and Guidance
- Telephone Etiquette
- Conflict Resolution
- Goal-Driven
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Retail Store Operations
- Adaptable and Flexible
- Strong Communication and Interpersonal Skills
- Teamwork and Collaboration
- Leadership
- Product Knowledge
- Moderate Technical Skills
- Bookkeeping
- Computer Skills
- Time Management
- Patient Care/Bedside Manner
- Basic Medical Terminology
- Vital signs
- EMR systems
- Ability to lift/carry 40 lbs
Timeline
Patient Care Assistant
Victorian Gardens Independent Living Center
06.2022 - 11.2022
Patient Care Associate
Mercy Hospital
09.2020 - 10.2021
Assistant Property Manager
Osage Reserve, LLC
04.2019 - Current
Front End Cashier/Customer Service Clerk
Schnucks Markets
11.2015 - Current
Michelle’s Café
06.2015 - 11.2015
Ride Operator
Six Flags
02.2014 - 06.2015
Associates Degree - General Education
St. Louis Community College
High School Diploma -
Eureka Senior High School