Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Williams

Pomona,New York

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Lead Esthetician

Empire Wax And Spa
Stony Point, NY
01.2023 - Current
  • Instructed other staff members on proper techniques for performing skin care services.
  • Performed administrative duties including scheduling appointments, maintaining client records, ordering supplies and equipment, processing payments and responding to customer inquiries.
  • Provided skin care consultations and treatments to clients, such as facials, chemical peels, waxing, microdermabrasion, laser hair removal, and body wraps.
  • Maintained a clean and professional work environment by adhering to all safety protocols and regulations.
  • Assisted with marketing campaigns to promote services offered by the spa or salon.
  • Educated clients on at-home skincare routines to extend the results of their in-office treatments.

Front Desk Receptionist

The Willows Skilled Nursing and Rehab
Suffern, NY
03.2023 - 09.2024
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.

Front Desk Receptionist

Care 365
Monsey, NY
06.2022 - 02.2023
  • Managed incoming and outgoing mail, courier services, faxes and other correspondence.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Cashier

Home Depot
Nyack, NY
01.2020 - 03.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Sales Associate

Khols
Nanuet, NY
09.2018 - 06.2019
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Esthetics Certificate -

Capri Cosmetology Learning Center
Nanuet, NY
04-2022

High School Diploma -

Ramapo High School
Spring Valley, NY
05-2021

Skills

  • Sanitation and sterilization
  • Sales and Upselling
  • Appointment Scheduling
  • Team leadership abilities
  • Outstanding client care
  • Social Media Marketing
  • Client Needs Assessment
  • Advanced facials specialist
  • Supply Management
  • Retail Sales

Timeline

Front Desk Receptionist

The Willows Skilled Nursing and Rehab
03.2023 - 09.2024

Lead Esthetician

Empire Wax And Spa
01.2023 - Current

Front Desk Receptionist

Care 365
06.2022 - 02.2023

Cashier

Home Depot
01.2020 - 03.2022

Sales Associate

Khols
09.2018 - 06.2019

Esthetics Certificate -

Capri Cosmetology Learning Center

High School Diploma -

Ramapo High School

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Alyssa Williams