Alyssa Williams
Pomona,New York
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Lead Esthetician
Empire Wax And Spa
Stony Point, NY
01.2023 - Current
- Instructed other staff members on proper techniques for performing skin care services.
- Performed administrative duties including scheduling appointments, maintaining client records, ordering supplies and equipment, processing payments and responding to customer inquiries.
- Provided skin care consultations and treatments to clients, such as facials, chemical peels, waxing, microdermabrasion, laser hair removal, and body wraps.
- Maintained a clean and professional work environment by adhering to all safety protocols and regulations.
- Assisted with marketing campaigns to promote services offered by the spa or salon.
- Educated clients on at-home skincare routines to extend the results of their in-office treatments.
Front Desk Receptionist
The Willows Skilled Nursing and Rehab
Suffern, NY
03.2023 - 09.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Front Desk Receptionist
Care 365
Monsey, NY
06.2022 - 02.2023
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Cashier
Home Depot
Nyack, NY
01.2020 - 03.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
Sales Associate
Khols
Nanuet, NY
09.2018 - 06.2019
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Esthetics Certificate -
Capri Cosmetology Learning Center
Nanuet, NY04-2022
High School Diploma -
Ramapo High School
Spring Valley, NY05-2021
Skills
- Sanitation and sterilization
- Sales and Upselling
- Appointment Scheduling
- Team leadership abilities
- Outstanding client care
- Social Media Marketing
- Client Needs Assessment
- Advanced facials specialist
- Supply Management
- Retail Sales
Timeline
Front Desk Receptionist
The Willows Skilled Nursing and Rehab
03.2023 - 09.2024
Lead Esthetician
Empire Wax And Spa
01.2023 - Current
Front Desk Receptionist
Care 365
06.2022 - 02.2023
Cashier
Home Depot
01.2020 - 03.2022
Sales Associate
Khols
09.2018 - 06.2019
Esthetics Certificate -
Capri Cosmetology Learning Center
High School Diploma -
Ramapo High School
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