Alyssa Williams
Biloxi,MS
Summary
Driven Executive Administrative Assistant with 7+ years of experience assisting work of high-achieving executives. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Prepared to excel in executive support roles with expertise in communication, organization, multitasking, detail-oriented, problem-solving, scheduling, coordinating executive-level meetings, and events ensuring seamless office operations. Expertise in having the knowledge of handling confidential information. Successfully manages high-volume workloads in dynamic work environments. Proficient in MS Office Suite and office equipment operations. Excels in ensuring high standards, and aligning efforts with well-organized precision, team collaboration and achieving results with commitment to excellence.
Overview
8
8
years of professional experience
Work History
Executive Administrative Assistant
Golden Oak Senior Services
03.2021 - Current
- Oversaw executive leadership calendars, enhancing time efficiency.
- Increased efficiency in document retrieval through the development and maintenance of filing systems.
- Ensured professional and clear communication through meticulous preparation and editing of correspondence.
- Managed event and meeting logistics, promoting efficient organization and participant engagement.
- Optimized office processes, enhancing workflow efficiency in administrative tasks.
- Safeguarded company interests and employee privacy through secure information handling.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Scheduled appointments and handled calenders for senior leadership.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Gathered documents, data, and formulated analytics to prepare issues for discussion and reports for review.
- Enhanced communication between departments through proactive coordination of meetings and events.
- Organized and updated schedules for executives.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Supported human resources initiatives by coordinating interviews and assisting with new hire orientations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Streamlined office operations by implementing efficient filing systems and managing executive calendars.
- Fostered a positive work environment by addressing employee concerns and facilitating team-building activities.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Coordinated complex annual meeting involving multiple presenters, high number of global attendees and robust budget encompassing livestream production, remote location arrangements and senior executive accommodations.
- Used software to coordinate meetings, appointments, and tasks senior executives.
- Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Filed paperwork and organized computer-based information.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Worked with senior management to initiate new projects and assist in various processes.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Volunteered to help with special projects of varying degrees of complexity.
- Took notes and dictation at meetings.
- Created and managed office systems to efficiently deal with documentation.
- Screened personal and business calls and directed to appropriate party.
- Led staff and vendors in providing high level of service for owner and guests.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
First Class Painter
Color World LLC
06.2025 - 12.2025
- Employed a range of painting strategies to produce high-quality finishes across different surfaces.
- Conducted thorough surface preparation by cleaning, sanding, and priming to achieve superior paint adhesion.
- Utilized spray guns and brushes effectively to adhere to project timelines.
- Coordinated work schedules to enhance team productivity.
- Ensured quality assurance by promptly rectifying any issues found during inspections.
- Applied paint to surfaces utilizing brushes, spray guns, and rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
- Enhanced the appearance of residential and commercial spaces by skillfully applying paint, wallpaper, and other finishes.
- Managed inventory of supplies and ensured proper maintenance of painting equipment for optimal performance on each job site.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Accomplished seamless blending between old paintwork areas with new applications using careful color matching techniques.
- Achieved consistent quality control standards throughout entire workspaces by conducting regular inspections during ongoing projects.
- Improved team morale and efficiency by fostering collaborative work environment.
- Ensured customer satisfaction, addressing and resolving any issues with paint applications promptly.
- Supported business growth by consistently receiving positive client feedback and referrals.
- Maintained safe work environment by adhering to health and safety protocols during all painting tasks.
- Taped off areas to prevent overspray and other accidents.
- Followed safety procedures and properly used protective gear while painting.
- Patched cracks, holes and other imperfections in walls and other surfaces.
- Applied various types of paints and other finishes to interior and exterior surfaces.
- Conducted final work check to assess quality and make corrections if necessary.
- Prepared surfaces for painting or staining by removing old paint and applying primers.
- Reached high ceilings and walls with scaffolding and ladders.
- Selected appropriate type of paint and other materials for specific surfaces.
- Trained new staff on initial setup routines and continual work monitoring procedures.
- Interacted with clients to report progress and verify timetable for completed work.
Manager
Dunkin' Donuts
01.2018 - 03.2021
- Enhanced team productivity through effective schedule and resource management.
- Streamlined project planning with organized and relevant data compilation.
- Joined meetings to record action items and monitor task progress.
- Facilitated better team interaction by creating comprehensive process guides.
- Supported the development of reports for executive analysis.
- Mastered operational procedures to meet company standards.
- Developed familiarity with industry tools and software for task management.
- Collaborated with team members to enhance workflow efficiency and productivity.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma -
Mississippi Youth Challenge Academy
Hattiesburg, MS12.2018
No Degree - Basics
William Carey University
Hattiesburg, MSSkills
- Expense reporting
- Fast Learner
- Quickly Adaptable
- Highly Effective In All Work Environments
- Customer service
- Office management
- Information confidentiality
- Logistics coordination
- Meeting planning
- File management
- Travel coordination
- Master calender management
- Event coordination
- Process improvement
- Documentation and reporting
- Social media management
- Scheduling and Maintaining schedules
- Document preparation
- Spreadsheet tracking
- Meeting support
- Spreadsheet creation
- Quality control
- Business correspondence
- Report generation
- Confidentiality
- Budgeting assistance
- Administrative support
- Executive support
- Office administration
- Interpersonal communication
- Meticulous attention to detail
- Customer Service-oriented
- Strong problem solver
- Professional and mature
- Filing and data archiving
- Project oversight
- Excel spreadsheets
- Presentation development
- Process improvements
- Strategic planning
- Project management
- Multi-line phone proficiency
- Resourceful
- Database management
- Technical support
- File organization
- Invoice processing
- Conference planning
- Conflict management
- Travel administration
- Report development
- Performance improvement
- Financial services
- Policy enforcement
- Report analysis
- Business administration
- Business writing
- Labor relations
- Mail handling
- Task delegation
- Accounting
- Legal administrative support
- Proofreading
- Appointment setting
- Mail management
- Staff management
- Extensive vocabulary
- Payroll
- Human resources management (HRM)
- Report writing
- Compensation and benefits
- QuickBooks expert
- Human resource laws
- Administrative support specialist
- Self-starter
- Logistics and schedule management
- Email management
- Articulate and well-spoken
- Document handling
- Proper phone etiquette
- Microsoft office
- Problem-solving
- Documentation and recordkeeping
- Work prioritization
- Reliable and responsible
- Friendly and professional
- Open minded and thoughtful
Timeline
First Class Painter
Color World LLC
06.2025 - 12.2025
Executive Administrative Assistant
Golden Oak Senior Services
03.2021 - Current
Manager
Dunkin' Donuts
01.2018 - 03.2021
High School Diploma -
Mississippi Youth Challenge Academy
No Degree - Basics
William Carey University