Alyssa Wilson
Colfax,IA
Summary
Self-motivated Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and maintaining successful cases.
Overview
11
11
years of professional experience
Work History
Administrator
Jasper County Veterans Affairs
2021.10 - Current
- Assists veterans, their spouses, and children in processing claims for benefits with the Veterans Benefits Administration (VBA)., as well as, navigating resources at the local, County and State levels.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by department policy and legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintain over 1000 appointments a year
- Increased payments to Veterans from $780,000.00 to an average over $1.1 million a month
Claims Representative
American Legion Service Office
2020.02 - 2021.10
- To assist veterans, their spouses, and children in processing claims for benefits with the Veterans Benefit Administration
- Researched and analyzed complex claims to determine next steps and possible outcomes.
- Assisting in managing the claims docket with the Board of Veterans Appeals.
- Worked productively in fast-moving work environment to process large volumes of claims.
Paralegal
Kern Law Office
2019.11 - 2020.02
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Paralegal
Patrick H. Payton & Assoc.
2013.03 - 2017.09
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Managed high-volume caseloads effectively by creating organized systems for tracking deadlines and prioritizing tasks.
- Ensured accurate record-keeping by maintaining up-to-date case files, both physical and electronic formats.
- Drafted clear and concise correspondence on behalf of attorneys to clients, opposing counsel, and court personnel.
- Supported attorneys during trial proceedings, ensuring availability of key exhibits and witnesses when needed.
- Drafted pleadings, motions, and briefs in compliance with court rules, leading to successful outcomes in numerous cases.
Education
Bachelor of Arts - Political Science And Government
Grand View University
Des Moines, IA08.2014
Diploma -
Bondurant-Farrar High School
Bondurant, IA06.2007
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Analytical skills
- Administrative Support
- MS Office
- Documentation And Reporting
- Decision-Making
- Team Building and Leadership
- Office Management
- Personable and Approachable
- Data Confidentiality
- Document Management
- Scheduling
Case Law
Bailey v. Rinard, No. 17-1055, Iowa Ct. App., Nov. 22, 2017, Paralegal
Community
- IACCT Student Advocacy Group, Advocating for the rights and funding of community colleges and their students, 2011-2012
- Internship, Patrick H. Payton & Associates, P.C., May 2013, July 2013
- Internship, Jasper County Republican Committee, May 2013, July 2013
- Internship, Federal Biotech Advocacy, January 2014, April 2014
- Payton for Iowa, Field Manager, February 2014, November 2014
- Internship, Iowa Biotech Advocacy, May 2014, July 2014
- Jasper County Republican Committee, Assistant to Jasper County Republican Chairman, Patrick Payton, September 2015, March 2016
- Payton for Iowa, Campaign Manager, March 2016, November 2016
References
- Patrick H. Payton, Attorney, Patrick H. Payton & Assoc., 4685 Merle Hay Rd., Des Moines, IA, 50322, (515) 284-0928
- Ben Dales, Veteran Service Officer, Dept. of Iowa VFW, 212 Walnut St., Room 557, Des Moines, IA, 50309, (515) 401-0031
- Jennifer Olson, County Service Officer, Iowa County Veterans Affairs, 970 Court Ave, Marengo, IA, 52301, (319) 330-5431
Timeline
Administrator
Jasper County Veterans Affairs
2021.10 - Current
Claims Representative
American Legion Service Office
2020.02 - 2021.10
Paralegal
Kern Law Office
2019.11 - 2020.02
Paralegal
Patrick H. Payton & Assoc.
2013.03 - 2017.09
Bachelor of Arts - Political Science And Government
Grand View University
Diploma -
Bondurant-Farrar High School
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