Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista
Alyssa Wilson

Alyssa Wilson

Cape Coral,FL

Summary

Professional with experience in healthcare, prepared for this role. Strong ability to adapt to changing needs and collaborate effectively with teams. Skilled in patient care, medical terminology, and basic clinical procedures. Reliable and results-driven, with a focus on achieving positive health outcomes and maintaining high standards in all tasks. Read more about me in personal cover letter attached below.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Transporter

Acension St. Alexius Medical Center
03.2021 - 09.2024
  • Held high proficiencies in time to dispatch, dispatch to completion, and dispatches per hour
  • Transported patients to testing and treatment units, operating rooms, and other areas using moveable beds, wheelchairs, and stretchers.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.

Barista

Starbucks
01.2025 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Crew Member and Delivery Driver

Potbelly's Sandwich Shop
08.2020 - 03.2021
  • Took orders, prepared meals, and collected payments.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Crew Member and Trainer

Burger King
09.2018 - 08.2020
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Phone Services and Catering Coordinator

Sals Pizza
10.2017 - 12.2018
  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.

Babysitter

Self-employeed
01.2014 - 08.2017
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.

Education

Bachelor of Science - Nursing

Chamberlain University
Addison, IL
09-2024

High School Diploma -

Harry D Jacobs High School
Algonquin, IL
05-2020

Skills

  • Patient Safety
  • EPIC
  • PYXIS
  • Flexible schedule
  • Strong interpersonal skills while interacting in a fast-paced environment
  • New hire training
  • Physical stamina
  • Time management
  • Attention to detail
  • Quality control
  • Conflict resolution
  • Hospitality and accommodation
  • Food Safety
  • Catering Coordination

Certification

  • RN Florida #9678940
  • NCSBN ID #4109861
  • RN Illinois #041.575221
  • BLS
  • CTHCSP
  • HIPPA
  • OSHA

Timeline

Barista

Starbucks
01.2025 - Current

Patient Transporter

Acension St. Alexius Medical Center
03.2021 - 09.2024

Crew Member and Delivery Driver

Potbelly's Sandwich Shop
08.2020 - 03.2021

Crew Member and Trainer

Burger King
09.2018 - 08.2020

Phone Services and Catering Coordinator

Sals Pizza
10.2017 - 12.2018

Babysitter

Self-employeed
01.2014 - 08.2017

Bachelor of Science - Nursing

Chamberlain University

High School Diploma -

Harry D Jacobs High School
Alyssa Wilson