Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic

ALYSSA WILSON

East Orange,USA

Summary

Diligent professional with 11.5 + years of experience and a proven knowledge of conflict resolution, customer communications, and customer satisfaction. Aiming to leverage my skills to successfully fill the role at your company. Gaining an entry level position to utilize my strong organizational and multi-tasking skills money-motivated and good at closing deals. Computer savvy with excellent communication skills and looking forward to bringing that talent and leadership to a growing company with room for expansion.



Overview

13
13
years of professional experience
1
1
Certification

Work History

Lyft Driver

Lyft services
11.2020 - Current


  • Ensured the customer arrived safely and timely to their destination while creating customer satisfaction.
  • Proven ability to navigate complex routes efficiently and maintain a clean driving record.
  • Five star driver and Skilled in customer service, providing a positive experience for all recipients.

Security Officer

Allied Universal
06.2019 - 02.2024


  • Provided security and safety services in a high- volume warehouse with over 500 employees
  • Monitored and operated CCTV systems to ensure the safety of personnel , property, and assets.
  • Responded promptly to security incidents, alarms, and emergencies; prepared detailed incident reports.

Pharmacy Technician

Walgreens
04.2013 - 06.2019
  • Entered and processed patients' prescriptions into internal system.
  • Performed medication compounding and ensured accuracy in filling prescriptions at a compounding pharmacy.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.
  • Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.

Food Catering

Cornucopia
07.2012 - 04.2014
  • Ability to work in fast-paced Environments.
  • Assisted with food preparation tasks as needed, enabling the timely completion of large catering orders.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Increased kitchen efficiency by organizing and streamlining food preparation processes.

Education

General High School Diploma -

Bayonne high school
Bayonne, New Jersey
06.2013

Skills

  • Active listening
  • Leadership skills
  • Strong work ethic
  • Time management skills
  • Empathy
  • Critical thinking and problem solving
  • Oral and written communication skills
  • Computer savvy
  • Detailed-oriented
  • Interpersonal skills

Accomplishments

Collaborated with team of five in the development of "Different Species."


Used Microsoft Excel, Word, and Powerpoint to develop inventory tracking spreadsheets.


Successfully developed an app that enabled people to easily access important resources, leading to enhanced user satisfaction and community impact.



Certification

  • Pharmacy Technician Certification/New Jersey Division of Consumer affairs
  • Armed security officer- New Jersey Firearms Academy Course

LANGUAGES

English

Timeline

Lyft Driver

Lyft services
11.2020 - Current

Security Officer

Allied Universal
06.2019 - 02.2024

Pharmacy Technician

Walgreens
04.2013 - 06.2019

Food Catering

Cornucopia
07.2012 - 04.2014

General High School Diploma -

Bayonne high school

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