Detail-oriented professional with over ten years in banking. Skilled in managing loan applications and ensuring adherence to compliance standards. Committed to delivering high-quality customer service and fostering long-term relationships.
Overview
10
10
years of professional experience
Work History
Relationship Banker
Arvest
Poteau, OK
05.2025 - Current
Assisted customers with account inquiries and product selection.
Reviewed loan applications for completeness and accuracy, ensuring compliance with company policies.
Assisted customers in opening accounts, ensuring a smooth onboarding experience and high satisfaction levels.
Educated clients on banking products and services to meet financial needs.
Loan Processor
Farmers Bank
Greenwood, AR
01.2019 - 04.2025
Reviewed loan applications for completeness and accuracy, ensuring adherence to regulatory standards.
Collaborated with underwriters to clarify documentation requirements and expedite approval processes.
Managed applicant communications, providing updates on loan status and addressing inquiries promptly.
Utilized loan origination software for data entry, tracking progress, and maintaining organized files.
Relationship Banker
Simmons Bank
Fort Smith, AR
06.2016 - 12.2018
Processed transactions accurately and efficiently to enhance customer service experience.
Maintained up-to-date knowledge of compliance regulations and bank policies.
Supported team in achieving sales goals through proactive customer engagement.
Identified opportunities for cross-selling additional banking services to existing clients.