Alyssa Winterstein
Irvine,CA
Summary
Engaging retail professional with expertise in client engagement and product merchandising. Builds strong customer relationships by understanding individual needs and delivering personalized recommendations. Committed to creating welcoming shopping experiences and effectively managing multiple projects.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora
07.2024 - Current
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Identified client needs to deliver tailored recommendations, improving customer satisfaction.
- Educated customers on product usage techniques, enhancing their confidence to replicate results at home.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Processed payments and entered sales in register, ensuring efficient service delivery.
Operations Associate
Sephora
05.2023 - 07.2024
- Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.
- Oversaw daily operations, ensuring timely task completion and compliance with company policies.
- Managed inventory levels, ensuring product availability to meet customer demand.
- Trained and mentored new team members, enhancing onboarding experience and supporting professional development.
Education
License - Cosmetology
Board of Barbering And Cosmetology
California08-2024
Bachelor of Science - Business Marketing
California State University, Long Beach
Long Beach, CA12-2026
Associate of Science - Business Administration And Management
Irvine Valley College
Irvine, CA12-2024
Skills
- Client relationship building
- Sales techniques
- Product expertise
- Attention to detail
- Team collaboration
- Critical Thinking
- Reliable
- Hardworking
- Honest and Trustworthy
Timeline
Beauty Advisor
Sephora
07.2024 - Current
Operations Associate
Sephora
05.2023 - 07.2024
License - Cosmetology
Board of Barbering And Cosmetology
Bachelor of Science - Business Marketing
California State University, Long Beach
Associate of Science - Business Administration And Management
Irvine Valley College