Alyssa Wisely
Point Pleasant Beach
Summary
Professional hospitality expert with proven capability in managing high-volume events and ensuring guest satisfaction. Strong focus on teamwork and adaptability, consistently meeting dynamic service needs. Skilled in delivering exceptional service, handling guest requests, and maintaining a polished and efficient dining experience.
Reliable and results-driven, with a knack for seamless coordination and attention to detail.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining a clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Banquet Server/ Dining Room Server
The Lobster Shanty
10.2023 - Current
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Arranged linens and table settings according to seating plan and event theme.
- Handled food and beverage orders for up to 200 guests, delivering prompt and friendly service.
Cashier/Food Service Worker
Fins Tropical Cuisine
07.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Ran food to customers.
- Make smoothies/ cold brews.
Cashier/Sales Assistant
Anthony & Co. Jewelers
09.2017 - 03.2020
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Education
High School Diploma -
Wayne Hills High School
Wayne, NJ06-2021
Health And Human Services - Medical Assistant
Ultimate Medical Academy
Clearwater, FL06-2026
Skills
- Strong teamwork
- Time management
- Hospitality service expertise
- Customer service
- Relationship building
- Food service
- Cash handling
- Clearing tables efficiently
- Event setup and breakdown
- Flexible schedule
Certification
- Certified JavaScript Developer, 2020
- AWS Certified Solutions Architect, 2021
Languages
English (Fluent)
Spanish (Intermediate)
Timeline
Banquet Server/ Dining Room Server
The Lobster Shanty
10.2023 - Current
Cashier/Food Service Worker
Fins Tropical Cuisine
07.2022 - 09.2022
Cashier/Sales Assistant
Anthony & Co. Jewelers
09.2017 - 03.2020
High School Diploma -
Wayne Hills High School
Health And Human Services - Medical Assistant
Ultimate Medical Academy
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