ALYSSA WITTER
Mustang
Summary
Known for excellent leadership, oral/written communication, and interpersonal skills with the ability to thrive in both independent and collaborative work environments. A quick study with the ability to rapidly achieve organizational integration and easily assimilate job requirements. An energetic and highly self-motivated team player/builder who is at ease in high stress, fast-paced environments with emerging and multiple responsibilities. Sales and marketing experience. Staff training as well as supervision & mentoring. Responsible for excellent customer service, smooth transition for new DME patients, maintaining product knowledge and professionally informing clients of higher quality products with insurance coverage. Expertise in high quality products and excellent patient care.
Overview
8
8
years of professional experience
Work History
Michel Murphy's Piano Bar
08.2024 - 04.2025
- Concurrent with return to college
- Going above and beyond by helping bartenders and bar back staff to restock and complete closing duties
- Creating a sense of community between servers to help one another
- Handling in P.O.S system
- Keeping concurrent bills accurate and organized
- Providing top-tier customer service in a fast-paced environment
- Providing support to bartenders throughout shift
- Providing support to bar back throughout shift as needed
- Providing Support to entertainment staff throughout shift as needed
Office Administration
MWH Properties LLC
07.2023 - 09.2024
- Taking payments over phone from tenants
- Taking work orders over phone
- Creating communication through online portal
- Created seasonal newsletter
- Set up monthly statements lists for both email and mail
- Set up communication on work orders for tenants in other states
- Filed payables
- Complete payables from the correct accounts
- Help maintain receivables from tenants
- Help maintain receivables from OHFA/OCHA
- Create a system to ensure no payables were being missed
- Create a system to help ensure no receivables are being missed
- Order appliances for houses being turned over
- Helping to ensure houses were meeting OHFA/OHCA standards
- Helping to ensure contracts were meeting landlord/tenant laws
- Helping to ensure all documents were in each tenant account and folder
- Making sure each tenant file was up to date with current ID, job and contact information
- Making sure every potential tenant had filled out an application and fee had been paid when applicable
- Appearing on behalf of the company in court for evictions as needed
- Taking certified registered mail to ensure it had been correctly post marked
- Coordinating with government officials and programs on behalf of qualified individuals applying for a home
- Known for excellent leadership, oral/written communication, and interpersonal skills with the ability to thrive in both independent and collaborative work environments
- A quick study with the ability to rapidly achieve organizational integration and easily assimilate job requirements
- An energetic and highly self-motivated team player/builder who is at ease in high stress, fast-paced environments with emerging and multiple responsibilities
- Sales and marketing experience
- Staff training as well as supervision & mentoring
Temporary Office Administrator
Tradition Construction
02.2023 - 05.2023
- Cover all office duties for employee out on FMLA
- Maintain accounts receivable
- Maintain accounts payable
- Verify employee timecards
- Enter timecards into payroll system
Front Desk Attendant
Four Star Fitness
07.2022 - 12.2022
- Explanation of contract details
- Address customer concerns
- Give tours of facility to potential members
- Close of sale on a yearlong contract
- Answer phones in a timely manner
- Keep and maintain a clean atmosphere
Product Specialist
180 Medical
05.2020 - 10.2020
- Verifying insurance and coverage for patients
- Communicating explanation of benefits with patients
- Verifying insurance coverage of higher-level product
- Verifying with provider offices documentation needed
- Set and complete follow up with patients
- Scheduling delivery of supplies to patients
- Educate patients on products to best suit their needs
- Assist with overflow incoming calls
- Ability to smoothly transition in new patients
- Regularly work in Microsoft systems
- (i.e.: Excel, Word, Outlook)
Product Specialist (Special Projects)
180 Medical
08.2019 - 05.2020
- Communicate with patients regarding products
- Place informational calls to patients to aid in picking higher quality products
- Educate patients on insurance coverage and higher products to best suit their needs
- Assist with overflow incoming calls
- Ability to smoothly transition in new patients
- Increased knowledge on current and new-to-market products
Client Specialist
180 Medical
04.2018 - 08.2019
- Call and set up new patients
- Special Projects- Insurance Guide Changes
- Answer incoming new patient calls
- Answer any questions patients might have regarding insurance
- Assisting with questions regarding manufacture referrals
- Prepare and analyze profitability regarding patient supplies
- Communicate and coordinate with outside agencies
- Analyze insurance documentation for HCPC codes
- Ability to take detailed notes while assisting a patient
Confirmations Specialist
180 Medical
03.2017 - 04.2018
- Special Projects- Accessory Ostomy Project
- Answer phones and greet patients with friendly and enthusiastic attitude
- Contact patients to confirm orders for ostomy and catheter supplies
- Assist patients in approval of financial assistance for products
- Explain coordination of benefits to patients
- Assist and explain the correct process for insurance coverage
- Assist coworkers with questions regarding supplies confirmation through a C.S
- Partnership
- Thrive in a fast pace and rapidly changing environment
Education
High School Diploma -
Mustang High School
Mustang05-2011
No Degree - General Studies
University of Central Oklahoma
Edmond, OK05-2026
Skills
- Excellent leadership and communication skills
- Ability to thrive in independent and collaborative environments
- Sales and marketing experience
- Expertise in high-quality products and patient care
- Proficient in Microsoft systems (Excel, Word, Outlook)
Timeline
Michel Murphy's Piano Bar
08.2024 - 04.2025
Office Administration
MWH Properties LLC
07.2023 - 09.2024
Temporary Office Administrator
Tradition Construction
02.2023 - 05.2023
Front Desk Attendant
Four Star Fitness
07.2022 - 12.2022
Product Specialist
180 Medical
05.2020 - 10.2020
Product Specialist (Special Projects)
180 Medical
08.2019 - 05.2020
Client Specialist
180 Medical
04.2018 - 08.2019
Confirmations Specialist
180 Medical
03.2017 - 04.2018
High School Diploma -
Mustang High School
No Degree - General Studies
University of Central Oklahoma
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