Alyssa Wolf
Centerton,AR
Summary
Detail-oriented Claims Analyst with expertise in data analysis and claims processing. Proven ability to streamline workflows and enhance team performance by providing training and support.
Overview
10
10
years of professional experience
Work History
Claims Analyst II
Mutual of Omaha
Bentonville, AR
03.2022 - 05.2026
- Evaluated claims data to uncover trends and discrepancies, ensuring adherence to company policies.
- Collaborated with cross-functional teams to streamline the claims processing workflow, enhancing efficiency.
- Reviewed claim submissions for accuracy, verifying documentation and processing requirements.
- Advised team members and clients on claims-related questions, ensuring clarity and understanding in the claims process.
Administrative Wage Garnishment Team Lead
Central Research, Inc
Lowell, AR
09.2018 - 03.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Set strategic team priorities to ensure alignment with project goals, maintained schedules, and monitored performance outcomes.
Head Receptionist
Rose Animal Clinic
Bentonville, AR
08.2016 - 07.2018
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Coordinated with veterinarians to schedule surgeries and manage patient follow-ups seamlessly.
- Optimized front desk operations to enhance customer satisfaction and promptly resolve guest concerns.
- Implemented electronic health record systems, improving data accuracy and retrieval efficiency.
Education
High School Diploma -
Bentonville High School
Bentonville, AR05-2007
Associate of Science - Health Sciences
Northwest Arkansas Community College
Bentonville, AR05-2022
Skills
- Data analysis
- Attention to detail
- Claims processing
- Interpersonal and written communication
- Adaptability
- Data management skills
- Organization
- Regulatory knowledge
- Active listening
- Problem solving
Timeline
Claims Analyst II
Mutual of Omaha
03.2022 - 05.2026
Administrative Wage Garnishment Team Lead
Central Research, Inc
09.2018 - 03.2021
Head Receptionist
Rose Animal Clinic
08.2016 - 07.2018
High School Diploma -
Bentonville High School
Associate of Science - Health Sciences
Northwest Arkansas Community College