Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Alyssa Womack

Hot Springs Village,Arkansas

Summary

Dedicated and detail-oriented professional with strong experience in customer service, retail operations, and high-volume environments. Proven ability to handle fast-paced situations with efficiency, maintain a positive attitude under pressure, and provide exceptional service to diverse customers. Skilled in communication, problem-solving, and multitasking, with a strong work ethic and a passion for helping others. Currently seeking opportunities to grow professionally while actively preparing to transition into the medical field — with a long-term goal of becoming an ultrasound technician and contributing to quality patient care in a hospital or clinical setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

To-Go Specialist

Chili's Bar and Grill
05.2025 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Maintained clean and organized work area, contributing to pleasant dining environment for to-go customers.
  • Boosted repeat customer rates by providing consistently excellent service and engaging positively with patrons.
  • Increased sales of promotional items by suggesting add-ons and specials to customers during order placement.
  • Utilized POS system to receive and process food and beverage orders.
  • Manage multiple calls and orders and have surpassed over $2,000 worth of sales in one day.

Hostess

Hilton Hotel Tapestry
06.2023 - 01.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Bussed tables and helped clean dishes when needed.
  • Handled the assessment of hundreds of customers daily in an efficient manner.

Cashier

Walmart
05.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Provided fast, friendly, and efficient service to hundreds of customers daily in a high-volume retail environment.

Education

No Degree - Radiology

National Park Community College
Hot Springs, AR
05-2027

No Degree - Radiography

Henderson State University
Arkadelphia, AR

High School Diploma -

Fountain Lake Charter High School
Hot Springs, AR
05-2024

Skills

  • Strong multitasking
  • Phone etiquette
  • Quick learner
  • Detail-oriented
  • Payment processing & Money Handling
  • Point of sale systems
  • Health code compliance
  • Friendly, positive attitude
  • Customer service
  • Proficient in medical terminology

Accomplishments

  • National Honor's Society
  • Certified in BLS and CPR for over 5 years with up-to-date renewals.
  • Frequently praised by supervisors and clients for delivering outstanding service and maintaining a welcoming demeanor.
  • PSAT Award
  • Volunteer Service Award
  • Winner of National Anti-Bullying Video in 2017.

Certification

BLS - Basic Life Support - AHA (CPR and AED) License

American Red Cross - ADULT, CHILD, and BABY First Aid/CPR/AED Online Certification

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

To-Go Specialist

Chili's Bar and Grill
05.2025 - Current

Hostess

Hilton Hotel Tapestry
06.2023 - 01.2024

Cashier

Walmart
05.2022 - 08.2022

No Degree - Radiology

National Park Community College

No Degree - Radiography

Henderson State University

High School Diploma -

Fountain Lake Charter High School

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