Alyssa Wood
Buffalo,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Certified Teacher Assistant
Ripen With Us Child Care Center
01.2023 - 05.2023
- Promoted a positive learning environment by establishing clear classroom expectations and maintaining consistent routines.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- I assisted in creating a safe and nurturing classroom environment that promoted all students' emotional well-being and academic growth.
Customer Service
Kelly Services
02.2021 - 11.2021
- Maintained detailed records of client conversations and customer service.
- Provided exceptional customer service, addressing inquiries and concerns promptly.
- Provided excellent customer service through communication and interpersonal skills.
- Provided exceptional customer service, addressing passenger concerns professionally and courteously.
- Strengthened client relationships through consistent communication and excellent customer service.
Retail Manager
Burlington Coat Factory Department Store
08.2019 - 01.2021
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
Head Waitress
First Watch
01.2019 - 08.2019
- Supervised server staff and simultaneously served personal section of tables.
- Maintained a clean and inviting dining area to enhance the overall guest experience at the restaurant.
- Developed strong relationships with regular customers, fostering loyalty to the establishment.
- Greeted new customers, discussed specials, and took drink orders.
Education
Kenmore East Senior High School
Tonawanda, NYBusiness Administration
Erie Community College
Buffalo, NYSkills
- Team Collaboration
- Customer Engagement
- Complaint Handling
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Certified Teacher Assistant
Ripen With Us Child Care Center
01.2023 - 05.2023
Customer Service
Kelly Services
02.2021 - 11.2021
Retail Manager
Burlington Coat Factory Department Store
08.2019 - 01.2021
Head Waitress
First Watch
01.2019 - 08.2019
Kenmore East Senior High School
Business Administration
Erie Community College
Similar Profiles
Sherie Mixon-ToneySherie Mixon-Toney
Early Childhood Educator at Haines City Child Development Center & Helpful Hands Child CareEarly Childhood Educator at Haines City Child Development Center & Helpful Hands Child Care
Marisa SmithMarisa Smith
Assistant Group Supervisor at Love And Care Educational Child Care CenterAssistant Group Supervisor at Love And Care Educational Child Care Center
Alaysha McDonaldAlaysha McDonald
Pre-School Teacher at Wee Care For All Child Care CenterPre-School Teacher at Wee Care For All Child Care Center
Dom LamourDom Lamour
Financial Specialist at Platform FundingFinancial Specialist at Platform Funding
Monique JacksonMonique Jackson
Behavioral Health Technician at Community Services For Every1Behavioral Health Technician at Community Services For Every1