Alyssa Wright
San Diego,CA
Summary
Personable and dedicated Customer Service Representative with extensive experience in healthcare, marketing, global supply chain management, and retail industries. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
19
19
years of professional experience
Work History
I-ACT Colon Hydrotherapist
Alyssa D Wright, LLC dba Phlush with Alyssa
La Jolla, CA
06.2022 - Current
- Provided safe and hygienic treatments to clients, including preparation of treatment room and equipment.
- Instructed clients on the use of equipment and safety precautions for colon hydrotherapy sessions.
- Performed abdominal massage techniques to promote relaxation during colon hydrotherapy sessions.
- Educated patients about the benefits of colon hydrotherapy and its role in overall health and wellness.
- Provided emotional support to clients throughout their colon hydrotherapy session.
- Reviewed medical histories provided by clients before beginning each session.
- Assisted in setting up appointments for follow-up visits after completion of initial therapy series.
- Developed individualized care plans based on assessment results for each client.
Freight Team Associate
Home Depot
San Diego, CA
02.2023 - 05.2023
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Unloaded trucks using forklift or other manual methods as needed.
- Verified contents of shipments against bills of lading and packing slips.
- Ensured compliance with all safety regulations in the warehouse environment.
- Provided support to other team members when needed throughout shift.
- Assisted with unloading incoming deliveries and loading outgoing shipments manually and with use of dollies and carts.
I-ACT Colon Hydrotherapist
Living Water Wellness & Spa
San Diego, CA
03.2017 - 05.2022
- Provided safe and hygienic treatments to clients, including preparation of treatment room and equipment.
- Performed abdominal massage techniques to promote relaxation during colon hydrotherapy sessions.
- Conducted pre-treatment assessments with clients to determine their health status prior to therapy.
- Educated patients about the benefits of colon hydrotherapy and its role in overall health and wellness.
Massage Therapist
Massage Heights
San Diego, CA
02.2013 - 08.2017
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Maintained a clean and organized work environment while adhering to safety protocols.
Data Entry
United Parcel Service, UPS
Trenton, NJ
10.2004 - 02.2013
- Planned and completed group projects, working smoothly with others.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Processed customer orders accurately and in a timely manner.
- Identified discrepancies between source documents and entered data.
Education
Bachelor of Science - Exercise Physiology
William Paterson University of New Jersey
Wayne, NJ06-2007
Skills
- Client rapport building
- Health Promotion
- Advanced anatomy knowledge
- Shipping and receiving
- Warehouse Safety
- Heavy Lifting
- Loading and unloading
- Data Collection
- Account updating
- Complaint resolution
- Appointment Scheduling
- Call Management
- Data Entry
- Inbound and Outbound Calling
- Professional telephone demeanor
- Typing proficiency
- Customer Relations
- Customer Service
References
References available upon request.
Timeline
Freight Team Associate
Home Depot
02.2023 - 05.2023
I-ACT Colon Hydrotherapist
Alyssa D Wright, LLC dba Phlush with Alyssa
06.2022 - Current
I-ACT Colon Hydrotherapist
Living Water Wellness & Spa
03.2017 - 05.2022
Massage Therapist
Massage Heights
02.2013 - 08.2017
Data Entry
United Parcel Service, UPS
10.2004 - 02.2013
Bachelor of Science - Exercise Physiology
William Paterson University of New Jersey
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