Alyssa Zavala
Dallas
Summary
Dynamic Bail Bonds Agent with strong negotiation skills and a proven track record at A-EZ Out Bail Bonds. Expert in cash management and processing payments, delivering exceptional customer service that fosters community relationships. Known for quick decision-making and stress tolerance, ensuring prompt jail releases and client satisfaction.
Professional with experience in bail bond industry, prepared to handle complex client needs and legal requirements. Skilled in risk assessment, negotiation, and client management. Strong focus on team collaboration, adaptability, and achieving positive outcomes. Known for reliability, problem-solving abilities, and maintaining high standards under pressure.
Overview
5
5
years of professional experience
Work History
Bail Bonds Agent
A-EZ Out Bail Bonds
06.2024 - Current
- Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
- Processed payments from defendants to secure bonds.
- Conducted thorough background checks to accurately assess risk factors and determine appropriate bond amounts for clients.
- Provided exceptional customer service to both new and returning clients, fostering long-term relationships within the community.
Cashier
Salad and Go
08.2024 - 12.2024
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Waitress
Waffle House
10.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Popeyes
04.2020 - 04.2021
- Welcomed customers and helped determine their needs.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
Education
High School Diploma -
Texans Can Academy
Dallas, Tx06.2023
Skills
- Searching records
- Quick decision making
- Strong negotiation skills
- Cash management
- Stress tolerance
- Proficient in software
- Managing cash
- Processing credit card payments
- Professional telephone etiquette
Languages
English
Full Professional
Timeline
Cashier
Salad and Go
08.2024 - 12.2024
Bail Bonds Agent
A-EZ Out Bail Bonds
06.2024 - Current
Waitress
Waffle House
10.2022 - 05.2023
Cashier
Popeyes
04.2020 - 04.2021
High School Diploma -
Texans Can Academy
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