Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Zwahr

Colchester,CT

Summary

Hospital Corpsman Veteran with extensive experience in the US Navy, excelling in patient care and conflict resolution. Proven ability to collaborate effectively with healthcare teams while maintaining HIPAA compliance. Skilled in first aid and known for patience and empathy, ensuring high-quality service and satisfaction in fast-paced environments. With proven track record in delivering exceptional customer service in healthcare industry. Demonstrated ability to effectively manage patient inquiries and resolve issues promptly, contributing to high patient satisfaction. Displayed strong communication and problem-solving skills, ensuring seamless patient experiences and operational efficiency. Experienced with creating safe and nurturing environments for children. Utilizes effective communication and problem-solving skills to address individual needs. Track record of developing engaging activities that foster development and learning.

Overview

7
7
years of professional experience

Work History

Hospital Corpsman Third Class

US Navy
09.2022 - 07.2024
  • Resolved customer concerns promptly, utilizing conflict resolution skills to maintain satisfaction.
  • Collaborated with medical staff to ensure seamless communication regarding patient care needs.
  • Supported training of new team members on customer service protocols and healthcare policies.
  • Handled high-volume calls while prioritizing urgent issues, ensuring timely responses for patient needs.

Hospital Corpsman

US Navy
01.2020 - 09.2022
  • Administered medications and treatments as directed by healthcare providers.
  • Maintained accurate patient records using electronic health record systems.
  • Assisted medical staff in patient assessments and procedures to ensure quality care delivery.

Childcare Provider

St Paul's Creative Childcare
01.2017 - 06.2019
  • Supervised daily activities, ensuring safety and well-being of children in care.
  • Developed engaging educational activities that promoted social and cognitive skills.
  • Maintained clean, organized, and safe play areas for optimal learning experiences.

Education

High School Diploma -

Columbus High School
Columbus, TX

No Degree -

Navy Bootcamp
Great Lakes, IL

No Degree -

Corps School
San Antonio, TX

Skills

  • First aid application
  • HIPAA compliance
  • Healthcare team collaboration
  • Customer service
  • Critical thinking
  • Data entry
  • Patience and empathy
  • CPR training

Timeline

Hospital Corpsman Third Class

US Navy
09.2022 - 07.2024

Hospital Corpsman

US Navy
01.2020 - 09.2022

Childcare Provider

St Paul's Creative Childcare
01.2017 - 06.2019

High School Diploma -

Columbus High School

No Degree -

Navy Bootcamp

No Degree -

Corps School