Alyssa Ghail Ocampo
Temecula,CA
Summary
Proven performer in fast-paced environments, adept at enhancing customer satisfaction and loyalty at RedPine Cafe. Demonstrated excellence in customer service and teamwork, with a strong work ethic and basic math competence. Skillfully balanced high-volume transaction accuracy with courteous service, contributing significantly to workplace efficiency and positive customer feedback. Punctual and honest CNA with solid background in all environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level CNA position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Cook
RedPine Cafe
31333 Temecula Pkwy Suite 100 Temecula, CA 92592
05.2023 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Grilled all proteins and prepped all food items including drinks
- Opened and closed the shop regularly maintaining a clean place
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Cleaned counters, machines, utensils, and seating areas daily.
Cashier/Cook
Triple B Cafe
40705 Winchester Rd A108 Temecula, CA 92591 United
12.2021 - 05.2023
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
Nursing
Mt. San Jacinto Community College
41888 Motor Car Pkwy Temecula, CA 92591 United StCertified Nursing Assistant
Trinity Health Academy
25240 Hancock Ave Ste 220 Murrieta, CA 92562 Unit08.2024
Great Oak High School
32555 Deer Hollow Way Temecula, CA 92592 United S06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Customer service excellence
- Professionalism and Courtesy
- Basic Math Competence
- Product restocking
Certification
CPR Certification
Completion of Certified Nursing Assistant Program with over 60 Theory hours and over 100 Clinical Hours
Timeline
Cashier/Cook
RedPine Cafe
05.2023 - 08.2024
Cashier/Cook
Triple B Cafe
12.2021 - 05.2023
Nursing
Mt. San Jacinto Community College
Certified Nursing Assistant
Trinity Health Academy
Great Oak High School