Alyssah Knight
San Antonio
Summary
Dependable with solid background in timely deliveries and route optimization. Proven track record of maintaining and ensuring customer satisfaction with any job. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Delivery Driver
Paladin LLC
08.2025 - Current
- Navigated delivery routes efficiently to ensure timely package arrivals.
- Managed vehicle inspections and maintenance schedules for optimal performance.
- Communicated with customers to confirm delivery details and address concerns.
- Utilized GPS systems to optimize delivery paths and reduce fuel consumption.
Server
Pockets Billiards
04.2025 - 08.2025
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Accurately took and processed food and beverage orders using point-of-sale system.
- Collaborated with kitchen staff to ensure timely delivery of orders and maintain quality standards.
- Maintained cleanliness and organization of dining area, enhancing overall guest experience.
Server
The Hoppy Monk
03.2024 - 04.2025
- Assisted in training new servers on menu items and service protocols to ensure consistency.
- Engaged with customers to create a welcoming atmosphere, fostering repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
54th Street Grill & Bar
01.2023 - 02.2024
- Managed cash register operations, processing payments efficiently while ensuring accuracy.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Team Leader
Whataburger
03.2021 - 12.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Pflugerville High School
Pflugerville, TX06.2022
Skills
- Route navigation
- GPS utilization
- Order processing
- Cash handling
- Team collaboration
- Training and development
- Health and safety compliance
- Time management
- Multitasking abilities
- POS system operation
- Service quality assurance
- Performance optimization
- Positive attitude
- Valid Driver's license
- Attention to detail
- Punctual and reliable
Certification
TABC
FOOD HANDLERS
Timeline
Delivery Driver
Paladin LLC
08.2025 - Current
Server
Pockets Billiards
04.2025 - 08.2025
Server
The Hoppy Monk
03.2024 - 04.2025
Server
54th Street Grill & Bar
01.2023 - 02.2024
Team Leader
Whataburger
03.2021 - 12.2023
High School Diploma -
Pflugerville High School