Alyssah Lohman
Woodhaven,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Progressive Healthcare
Livonia, MI
12.2023 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Administered injections, medications and treatments as directed by the physician.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Responded to patient callbacks and phone-in prescription refill requests.
Server
Hellenic Cultural Center
Westland, MI
11.2018 - Current
- Followed health safety guidelines when preparing and serving food products.
- Trained new employees to perform duties.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Ensured that each guest was served courteously, quickly, and efficiently.
Guest Advocate
Target
Dearborn Heights, MI
09.2019 - 03.2023
- Operated equipment such as scanners and scales to process transactions accurately.
- Identified issues and established facts to produce practical decisions and solutions for guests.
- Resolved customer complaints in a professional manner.
- Arranged special accommodations for guests to enhance visitor experiences.
- Monitored sales floor activity to identify potential theft or fraud issues.
- Assisted other departments when needed to maintain efficient operations.
Phlebotomist
American Red Cross
Westland, MI
09.2021 - 11.2022
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Mentored newly hired medical personnel in phlebotomy techniques and protocols.
- Maintained a clean, safe, and organized work environment.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Education
High School Diploma -
Franklin High School
Livonia, MI05-2020
Schoolcraft College
Livonia, MISkills
- CPR/AED Certified
- Fast paced learner
- Calm and Level-Headed Under Duress
- Excellent verbal and written communication
- Quick Problem Solver
References
References available upon request.
Timeline
Medical Assistant
Progressive Healthcare
12.2023 - Current
Phlebotomist
American Red Cross
09.2021 - 11.2022
Guest Advocate
Target
09.2019 - 03.2023
Server
Hellenic Cultural Center
11.2018 - Current
High School Diploma -
Franklin High School
Schoolcraft College
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