Alyssah Manriquez
Duluth,MN
Summary
Outgoing, strategic professional with demonstrated leadership and customer service expertise. Proven ability to drive profit increases through effective project management and strong interpersonal communication. Committed to enhancing team collaboration and delivering outstanding customer experiences. Highly adaptable and motivated to tackle new challenges.
Overview
2
2
years of professional experience
Work History
Housing Department Associate/Mailroom Clerk
University of Minnesota- Duluth
Duluth, Minnesota
08.2023 - 05.2025
- Received and sorted incoming mail, packages, and courier deliveries.
- Bundled, labeled, and routed or delivered sorted mail to designated areas depending on destinations and according to established procedures.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on shelfs and bins.
- Adhered strictly to organizational policies concerning privacy and confidentiality when handling sensitive documents or materials.
Management Intern
Kohls Department Store
Duluth, Minnesota
06.2024 - 07.2024
- Shadowed Executive and Assistant Store Managers, as well as Department Leads, to gain comprehensive insight into retail leadership and store operations
- Served as Manager on Duty (MOD) for two weeks, overseeing daily store functions, associate performance, and customer satisfaction across all departments
- Led the Women’s athletic department, driving strategy and execution that resulted in a measurable increase in profit during the internship period
- Supported daily operations across key functions including front-end, merchandising, omni-channel fulfillment, and logistics
Sales Associate
Minnesconsin Merch
Duluth, USA
03.2023 - 03.2024
- Customer-centric professional adept at delivering excellent service.
- Experienced in creating promotional materials, processing sales transactions, and maintaining a clean, organized store.
- Skilled in assisting customers with product information, merchandising, product rotation, and general housekeeping.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education
B.A. - Communication, Minor in Management & Psychology
University of Minnesota
Duluth05.2025
Skills
- 5S
- Exceptional Interpersonal Communication
- Service-Oriented
- Team Collaboration
- Time Management
- Leadership Skills
- Project management
- Willing to learn
References
References available upon request.
Timeline
Management Intern
Kohls Department Store
06.2024 - 07.2024
Housing Department Associate/Mailroom Clerk
University of Minnesota- Duluth
08.2023 - 05.2025
Sales Associate
Minnesconsin Merch
03.2023 - 03.2024
B.A. - Communication, Minor in Management & Psychology
University of Minnesota
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