Alyssa Haesu Kim
Chino,CA
Summary
A highly organized and detail-oriented professional with a strong background in academic record keeping, program administration, and regulatory compliance. Possesses strong leadership, interpersonal, and analytical skills to manage staff and collaborate with stakeholders. Experienced in managing academic databases, analyzing data, and providing data-driven reports. Able to ensure accuracy and confidentiality in maintaining student academic records while adhering to FERPA guidelines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant Registrar
California Institute of the Arts
09.2021 - Current
- Serve as member of various committees, such as Curriculum, Graduation, and EAB Implementation.
- Provide training for office staff and develop/modify office procedures to improve efficiency.
- Manage schedule-building process by communicating with schools and staff to ensure accuracy of catalog while meeting strict deadlines.
- Advise staff on evaluation and processing of transfer credits for both undergraduate and transfer students.
- Oversee and manage various student form requests, including enrollment verification, transcripts, diplomas, leaves/withdrawals, part-time, grade changes, and overload/retroactive schedule petitions.
- Ensure integrity, confidentiality, and maintenance of all student academic records in accordance with FERPA and legal compliance.
- Serve as School Certifying Official, responsible for certifying VA students, reporting degree verifications and student status for terms, and completing error resolution reports to NSC.
- Oversee degree awarding process, including degree audits, degree conferral, diplomas, and advise on graduation requirements for pending graduates.
- Evaluate and enter overrides for degree requirements, such as course substitutions and waivers, for both undergraduate and graduate students.
- Collaborate with other departments and to support student success and implement policy practices.
Associate Director
Elite Educational Institute
04.2012 - 09.2021
- Led and managed team of 20+ employees, providing effective leadership, guidance, and support to ensure successful development of course curriculum, classroom scheduling/room utilization, and data entry process.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed and delivered engaging training to staff on newly implemented student database and software, resulting in increased efficiency and productivity.
- Contributed to WASC accreditation process by creating robust self-study report, meeting constituents, and orchestrating strategic improvement plans, resulting in successful accreditation.
- Provided comprehensive guidance to over 200 students to meet graduation requirements and calculated GPA accurately in line with transcript.
- Collaborated and implemented academic program and strategic initiatives, resulting in revenue growth of $60k for three consecutive months driving enrollment growth from five to 100 students.
- Developed and maintained strong relationships with key stakeholders, including local schools, resulting in increased community engagement and outreach.
Education Consultant
Elite Educational Institute
06.2011 - 04.2012
- Administered and maintained accurate academic records for over 2,000 students with integrity and in compliance with privacy and confidentiality.
- Led student and course registration process in compliance with established policies and procedures.
- Organized and prioritized administrative tasks with tight deadlines to ensure timely completion and efficiency.
- Collaborated with instructors and staff to create supportive and inclusive learning environment.
- Partnered with teachers and parents to provide students with appropriate and adequate counseling support in school with selecting academic courses, college search, and summer volunteer/program opportunities.
- Conducted assessments and evaluations of student progress and provided recommendations for improvement.
- Analyzed student academic performance to identify areas for improvement and implemented effective strategies to improve success rates.
- Contributed to successful launch of new programs and initiatives.
Administrative Assistant
Elite Educational Institute
05.2005 - 06.2011
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of directors.
- Managed office calendars and class/program schedules, prioritized tasks, and ensured timely completion of all projects and tasks.
- Provided clear communication among staff, instructors, students, and parents, contributing to positive and productive work environment.
- Maintained files and academic records, ensuring all necessary documents were organized and accessible in compliance with confidentiality.
- Provided support to instructors by managing course rosters and materials, and directors by scheduling meetings.
- Identified and solved problems quickly and efficiently, helping to keep office running smoothly on daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Education
M.Ed. - Educational Leadership And Policy Studies
Boston University
Boston, MA05.2020
Bachelor of Arts - Economics
California State University
Fullerton, CA05.2018
Skills
- Collaboration and team leadership
- Database management and confidentiality
- Flexibility and adaptability
- Interpersonal and communication skills
- Problem-solving and decision-making
- Organization and project management
- Regulatory and legal compliance
- Strategic planning
Affiliations
● AACRAO (American Association of Collegiate Registrars and Admission Officers)
● AACRAO Young Professional CAUCUS
● PACRAO (Pacific Association of Collegiate Registrars and Admission Officers)
● Leadership Development Institute (in progress)
Certification
● Registrar 101 (AACRAO)
● FERPA 101: Colleges and Universities
● FERPA 201: Data Sharing Under FERPA
● VA School Certifying Officials & Enrollment Manager
Languages
Korean
Native or Bilingual
Timeline
Assistant Registrar
California Institute of the Arts
09.2021 - Current
Associate Director
Elite Educational Institute
04.2012 - 09.2021
Education Consultant
Elite Educational Institute
06.2011 - 04.2012
Administrative Assistant
Elite Educational Institute
05.2005 - 06.2011
M.Ed. - Educational Leadership And Policy Studies
Boston University
Bachelor of Arts - Economics
California State University
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