ALYSSA K YRJO

Sales/Customer Relationship Support:

• Partner with Sales Associates to qualify sales opportunities and to strategize the best way to build a program based on the needs of the Associate and customer.
• Write customer proposals and develop responses to large RFP's.
• Drive large customer presentations and trainings – on site and via webinar.
• Manage multi-faceted program implementations.
• Schedule and lead meetings with Sales Associate, customer and key internal departments to ensure programs are implemented within the agreed upon scope and timeframes.
• Capture key information needed in order to successfully implement a program.
• Brainstorm with internal teams to develop unique and creative methods to overcome obstacles and meet customer needs.
• Write, review and edit service agreements and other accompanying documents.
• Work with Sales Associates and their customers to conduct regular reviews to assess goals/objectives and to establish upsell/cross sell initiatives.
• SOS point of contact for large sales hubs. Collaborate with team members to brainstorm ideas to streamline communication and processes.

Process Improvement:

• Assist SOS Team Lead and Director with the development, launch and maintenance of online tools and educational material to assist with program implementations and onboarding.
• Work with SOS Team Lead and Director to develop and launch content for upcoming Sales Associate education/webinars/videos.
• Identify future eCommerce enhancements based on marketplace trends and customer/Sales Associate input.
• Partner with SOS Team Lead and Director to identify process improvements to streamline program implementations.
• Partner with new SOS hires and provide job shadowing to assist with training and development.

• Capitalize on social media platforms to increase market awareness and recruit consultants.
• Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
• Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
• Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
• Optimized team hiring, training and performance.
• Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
• Provide consultants coaching to boost business productivity.
• Built rapport quickly and persuade customers to buy without applying pressure.
• Design graphics for website decoration and apparel.
• Used Adobe Photoshop and Canva to develop images.
• Prepared images to coincide with social media.
• Generate new sales, retain existing members and grow overall book of business through multiple product offerings.
• Generate over $500,000 in personal sales and over $25 million in Team Sales.

• Determined customers' needs and provided recommendations to fulfill requirements.
• Achieved or surpassed monthly and yearly sales goals on consistent basis.
• Increased customer engagement through social media.
• Developed marketing content, promotional materials and advertisements for social media.
• Set goals to drive customer retention, brand awareness and website or social media traffic.
• Engaged online audiences by placing strong focus on sales process support and responding to inquiries and comments timely and knowledgeably.
• Utilized techniques such as three way conversations, networking and prospecting to develop new leads.
• Coached and supported team of 1000+ to generate original content, sales content, and relevant offerings.
• Over $1 Million Dollars in Personal Sales and over $50 Million in Team Sales.

• Maintained effective schedule balance between rest periods, active play and instruction.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Met with parents about daily activities, positive developments and issues.
• Taught children to organize toys, wash hands and share by leading by example.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.

• Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
• Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
• Prepared instruction materials, constructed bulletin boards and set up work areas.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
• Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
• Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.

• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• Educated students in foundational concepts such as shapes, numbers and letters.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Applied play-based strategies to provide diverse approaches to learning.
• Monitored students' academic, social and emotional progress and recorded in individual files.
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
• Communicated with parents to inform about child's progress and classroom behavior.

• Maintained clean, safe and well-organized patient environment.
• Assisted disabled clients to support independence and well-being.
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
• Monitored progress and documented patient health status changes to keep care team updated.
• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with daily living activities, running errands and household chores.

• Maintained clean, safe and well-organized patient environment.
• Assisted disabled clients to support independence and well-being.
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
• Monitored progress and documented patient health status changes to keep care team updated.
• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with daily living activities, running errands and household chores.

• Maintained clean, safe and well-organized patient environment.
• Assisted disabled clients to support independence and well-being.
• Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
• Monitored progress and documented patient health status changes to keep care team updated.
• Developed rapport to create safe and trusting environment for care.
• Administered medication as directed by physician.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with daily living activities, running errands and household chores.

• Kept workstation and equipment clean, organized, sanitized and sufficiently stocked.
• Made food according to standard recipes with requested changes for customer satisfaction.
• Trained and mentored new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Exercised composure under pressure and in escalated customer service scenarios.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Managed schedules, accepted time off requests and found coverage for short shifts.