Alyssa Lee
Kingston,WA
Summary
Accomplished Chief Human Resources Officer at Discovery Behavioral Healthcare, adept in enhancing organizational culture and streamlining HR processes. Expert in employment law and conflict mediation, I've significantly improved leadership development and employee relations. My proactive approach in implementing innovative HR solutions and fostering a positive work environment has led to notable achievements in compliance and performance appraisals.
Overview
7
7
years of professional experience
Work History
Chief Human Resources Officer
Discovery Behavioral Healthcare
05.2022 - Current
- Improved leadership development by designing and implementing targeted training programs for managers and executives.
- Coordinated benefits administration process, ensuring accurate enrollment in health insurance, retirement plans, and other employee benefit programs.
- Collaborated with cross-functional teams to address employee concerns and provide innovative solutions to complex HR challenges.
- Conducted regular reviews of HR processes to identify inefficiencies or redundancies that could be eliminated or streamlined for increased effectiveness.
- Developed comprehensive onboarding procedures to ensure smooth integration of new hires into the organization.
- Maintained compliance with employment laws and regulations through continuous monitoring of legal updates and prompt implementation of required changes.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Developed and implemented comprehensive human resources policies and procedures in compliance with applicable federal and state laws.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Instructed senior leaders on appropriate employee corrective steps.
Associate Executive Director
Brookdale Assisted Living
08.2017 - 10.2021
- Streamlined operations by implementing technology solutions that automated routine tasks and improved efficiency across departments.
- Enhanced employee morale through consistent recognition of achievements and provision of opportunities for career growth.
- Mentored staff members to enhance professional development, contributing to a positive work environment and improved performance outcomes.
- Conducted regular performance evaluations for staff members, providing constructive feedback aimed at improving individual competencies as well as overall team productivity.
- Improved overall team efficiency by streamlining administrative processes and implementing effective communication strategies.
- Facilitated conflict resolution between team members when necessary, fostering a collaborative work environment conducive to achieving shared goals.
- Responded to change, made decisions in stressful situations and prioritized tasks and projects.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Implemented marketing strategies that raised awareness of the organization''s programs and services within the target community.
Business Office Manager
Brookdale Assisted Living
10.2018 - 10.2020
- Handled all HR functions (payroll, corrective actions, accounts payable, etc.)
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Managed front desk, maintenance and housekeeping staff.
Memory Care Program Manager
Brookdale Assisted Living
09.2017 - 10.2018
- Oversaw full implementation of Resident and Family Engagement's overall dementia care.
- Provided and advocated for person centered care such as dementia friendly dining, behavioral expression interventions, and dementia training.
- Coordinated, lead training and collaborated in hiring and education of associates regarding dementia care.
- Implemented, coordinated, and ran a support group for families dealing/coping with dementia.
Resident Care Associate
Brookdale Assisted Living
08.2017 - 09.2017
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Provided direct care to residents, including bathing, dressing, toileting transferring and getting to and from activities as needed.
Education
High School Diploma -
Nathan Hale Highschool
Seattle, WAGraduate Certificate - Anatomy/Physiology
Renton Technical College
Renton, WASkills
- HR policies and procedures
- Organizational culture
- Employee relations
- Employment law
- Labor relations
- Performance appraisals
- Exit interviews
- Labor agreements
- Conflict mediation
Accomplishments
- I helped successfully renegotiate our Union Contract.
- I was chosen to represent our district for the newly formed Leadership Council.
- I was selected as the District Training Mentor.
- I was elected by the HR Regional Director to participate in and provide feedback for a new pilot program aimed at guiding new leaders joining Brookdale.
Timeline
Chief Human Resources Officer
Discovery Behavioral Healthcare
05.2022 - Current
Business Office Manager
Brookdale Assisted Living
10.2018 - 10.2020
Memory Care Program Manager
Brookdale Assisted Living
09.2017 - 10.2018
Associate Executive Director
Brookdale Assisted Living
08.2017 - 10.2021
Resident Care Associate
Brookdale Assisted Living
08.2017 - 09.2017
High School Diploma -
Nathan Hale Highschool
Graduate Certificate - Anatomy/Physiology
Renton Technical College
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