Alyssa Negron- Washington
Yonkers
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Senior Program Director
Lantern Community Services
12.2019 - Current
- Lindenguild Hall / Silverleaf
- Oversee Two Supportive Housing Sites: Lindenguild and Silverleaf
- Hire, train, supervise and develop a program team with a strong sense of accountability for achieving outcomes for tenants and complying with Lantern and multiple funder requirements
- Ensure all case records (electronic and paper) are accurate, comprehensive and up-to-date for all residents
- The Program Director is responsible for monitoring staff compliance and providing training and support resources
- In conjunction with staff, oversee the development and implementation of program services, including groups, community/tenant meetings, activities and celebrations, etc
- To meet tenant and program needs
- Provide regular, ongoing supervision of staff as appropriate and facilitate weekly staff and clinical meetings
- Provide case management support to staff as needed
- Identify and meet training needs for staff
- In collaboration with Leasing and Compliance staff, interview potential tenants for the program and assist with the move-in and program orientation process
- Assist with rent collection and ensure all staff members support housing stability through a proactive approach to working with tenants around budgeting and money management
- Assess serious incidents, review appropriateness of incident management, ensuring reporting to funders and senior management, and make corrections to policies and incident response as needed
- Utilize data to ensure program goals are met and to address trends (both positive and challenging)
- Actively engage in training that promotes the Program Director's professional development and identify trainings to support Program staff.
Case Manager/ Social Worker
Lantern Community Services
10.2013 - 01.2019
Lindenguild Hall
- Provide case management services to adults diagnosed with severe persistent mental illness and co-occurring substance abuse disorders; manage a caseload of 24 clients, each to be visited at least 4 times during the calendar month
- Assist clients transitioning from shelter system in maintaining permanent housing
- Advocate for client entitlements, including Medicaid, SSI/SSD, mental health housing, etc.; collaborated with parole officers, AOT/ACT worker, psychiatrists, and physicians to assist client in maintaining compliance with treatment
- Educate clients, family, & community members about mental or physical illness, abuse, medication, and trauma
- Assess client strengths and treatment needs and linked clients to community services including residential, outpatient, entitlement, and other service needs; monitor overall service delivery to clients to ensure efficacy
- Provide treatment coordination for clients transitioning from psychiatric inpatient units into the community; Provide Crisis Intervention to clients during relapse and/or psychiatric decompensation
- Under clinical supervision, counsel clients in individual and group sessions to assist them in dealing with substance abuse, mental/physical illness, poverty, sexual trauma, physical abuse
Project Renewal Case Manager
11.2012 - 10.2013
- Fort Washington Men’s Shelter
- Assisted chronically homeless clients diagnosed with mental illnesses and substance abuse disorders find permanent housing
- Completed 2010e HRA housing applications; Identified services and make referrals of clients for medical care, substance abuse services and employment services
- Provided outreach, engagement, assessment of clients' level of functioning and rehabilitation needs
- Responsible for assisting clients' re-entry back into community via service planning, group work individual counseling, and out reaching outside providers; Conducted intake and psychosocial and substance abuse assessments of clients
- Responsible for maintaining accurate and up-to-date clinical documents; Escorted clients to housing interview; Maintained accurate and up to date written client documentation as required, and in accordance with city and state guidelines.
Case Manager
Berks Psychiatry Inc
10.2010 - 09.2012
- Provided cognitive behavioral therapy and substance abuse counseling to clients diagnosed with mental illnesses; Formulated treatment plans, completing therapy notes, organizing medical charts, and scheduling appointments
- Responsible for continuing education and remaining abreast of current trends and changes in the field including the professional literature on best practices
- Assisted patients in the process of applying for Social Security Disability and keep communication with Lawyers; Attended Family Court for clients involved in Children Youth Service cases
Education
Master of Social Work -
Silberman School of Social Work at Hunter College
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Forensic Psychology, Literature
John Jay College of Criminal Justice
Skills
- Enforcing Policies
- Emergency Support
- Staff Evaluations
- Complex Problem-Solving
Timeline
Senior Program Director
Lantern Community Services
12.2019 - Current
Case Manager/ Social Worker
Lantern Community Services
10.2013 - 01.2019
Project Renewal Case Manager
11.2012 - 10.2013
Case Manager
Berks Psychiatry Inc
10.2010 - 09.2012
Lindenguild Hall
Master of Social Work -
Silberman School of Social Work at Hunter College
Master of Science - Psychology
University of Phoenix
Bachelor of Arts - Forensic Psychology, Literature
John Jay College of Criminal Justice