Alyssa McGee Derrick
Brookeville,MD
Summary
Committed and hardworking with well over 10 years of experience in food service. Well-rounded leader with talent for supervising employees . Swift problem solver with quick and effective solutions to wide array of issues. Able to remain calm in high-demand situations.
Overview
28
28
years of professional experience
Work History
Paraeducator
Montgomery County Public Schools
Silver Spring, MD
09.2022 - Current
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Monitored student classroom and outdoors activities to promote student safety.
Catering Supervisor
Off The Hook Catering
Silver Spring, MD
03.2013 - 06.2022
- Drove catering revenues by bringing in new business to establishment, consistently exceeding quarterly and yearly goals.
- Supervised catering staff at all functions, instructing employees to restock items quickly and to promote exemplary service to guests.
- Built lasting, lucrative relationships with community members and leaders through effective communication and active listening skills.
- Collaborated closely with clients to develop exciting catering menus for memorable events.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
Preschool Assistant Teacher
Oakdale United Methodist Church
Olney, Maryland
09.2007 - 06.2010
- Taught children with creative approaches, methods, and techniques.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Encouraged children to interact with each other and participate in group activities.
Clothing Store Manager
On Cloud 9
Potomac, MD
10.2005 - 03.2010
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Outside Sales Representative
Marriott International, Inc.
Bethesda, MD
03.2002 - 12.2004
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Outside Giftware Sales Representative
Team Halveston
Atlanta, GA
02.2000 - 02.2002
- Built strong client rapport to establish diversified network of connections.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Established new accounts through cold calling and personal visits to potential customers.
- Monitored competitor activities to maintain competitive advantage.
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Set and achieved company defined sales goals.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Outside Sales Account Manager
Ganz Giftware
Atlanta, GA
07.1997 - 01.2000
- Built strong client rapport to establish diversified network of connections.
- Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.
- Established new accounts through cold calling and personal visits to potential customers.
- Utilized in-depth understanding of strategic sales processes to increase revenue.
- Trained staff on how to close sales in field.
- Followed up with customers about customer service.
- Created efficient routes for outside salesman.
- Met existing customers to review current services and expand sales opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Education
No Degree - Nursing
University of South Carolina - Columbia
Columbia, SCSkills
- Client Account Management
- Lead Prospecting
- Superior Organizational Skills
- Guest Relations
- Catering Consultation
- Marketing Knowledge
- Cash Handling
- Food Preparation and Safety
Timeline
Paraeducator
Montgomery County Public Schools
09.2022 - Current
Catering Supervisor
Off The Hook Catering
03.2013 - 06.2022
Preschool Assistant Teacher
Oakdale United Methodist Church
09.2007 - 06.2010
Clothing Store Manager
On Cloud 9
10.2005 - 03.2010
Outside Sales Representative
Marriott International, Inc.
03.2002 - 12.2004
Outside Giftware Sales Representative
Team Halveston
02.2000 - 02.2002
Outside Sales Account Manager
Ganz Giftware
07.1997 - 01.2000
No Degree - Nursing
University of South Carolina - Columbia
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