Alyssa "Taylor" Sinden
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Cashier
Food Lion
09.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
Housekeeper
Vacasa
03.2022 - 08.2022
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Changed bed linens and collected soiled linens for cleaning.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Washed and put away kitchen dishes, utensils and glassware.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Barista/Food Service Team Member
Lake Anna Taphouse
09.2022 - 03.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Ride Operator
Kings Dominion Amusement Park
01.2023 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Conducted daily inspections of amusement park rides to verify functionality and safety.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VA05.2023
Skills
- Ensuring Guest Safety
- Patron Satisfaction
- Equipment Disinfection
- CDC Sanitation Guidelines
- Linens and Toiletries
- Health and Safety Compliance
- Complex Problem-Solving
- Exceptional Time Management
Timeline
Ride Operator
Kings Dominion Amusement Park
01.2023 - Current
Barista/Food Service Team Member
Lake Anna Taphouse
09.2022 - 03.2023
Housekeeper
Vacasa
03.2022 - 08.2022
Cashier
Food Lion
09.2021 - 12.2021
High School Diploma -
Spotsylvania High School
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