Alysse Williams
Spring
Summary
I
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Golden Chick
07.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Education
High School Diploma -
Spring High School
19428 I-45, Spring, TX 7737305-2022
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Complaint resolution
- Professional appearance
- Rules enforcement
- Verbal and written communication
- Shift leadership
- Multitasking Abilities
- Excellent communication
- Active listening
Certification
I have my Phlebotomy certification along with the 30 venipunctures and a CPR certification.
Timeline
Shift Leader
Golden Chick
07.2023 - Current
High School Diploma -
Spring High School