Alysse Williams
Mishawaka,IN
Summary
Successful human resource candidate with expertise in employee recruitment, benefits coordination, and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations. Equipped with analytical skills necessary to process benefits applications, payroll, and legal compliance forms for new hires. Advanced knowledge of insurance, retirement accounts and employee assistance programs. Maintains employee files and performance records.
Overview
14
14
years of professional experience
Work History
Human Resources Representative
Lippert Components
Mishawaka
08.2022 - Current
- Marketing company volunteer initiatives , incentive programs, and team engagement activities.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Advocated for team members and counsel supervisors to identify and resolve conflicts.
- Fielded team member inquiries related to insurance, vacation, and employee assistance.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Liaised between management and team members to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Answered team member inquiries regarding health benefits and 401k options.
- Maintained team member files and delivered tracking systems to identify trends, issues, and process HR transactions in UKG, Attendance on Demand, and ICIMS.
- Operated as a key business partner to team members, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Spearheaded recruiting activities by drafting offer letters, initiating background checks and conducting orientations.
- Responded to team member inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Monitored attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved team member complaints and grievances successfully through mediation and collaboration.
- Answered employee inquiries regarding health benefits and 401k options.
- Maintained employee files and delivered tracking system to identify trends and issues and process HR transactions in Ultipro and Attendance on Demand.
- Spearheaded recruiting activities by representing company at job fairs, drafting offer letters, initiating background checks and conducting orientations.
- Responded to employee inquiries, questions and complaints and guided and directed employee relations issues to support workforce analysis, performance management and other core HR functions.
- Operated as key business partner to employees, managers, directors and senior leaders to promote HR practices and strategies and enable delivery of specific, measurable business goals.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
HR Specialist
Way Interglobal Network(Acquired By Lippert)
Elkhart
08.2022 - 11.2022
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Provided troubleshooting and technical assistance in use of PeopleAdmin system.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Worked alongside global business leader to deploy new training strategies.
- Developed and monitored employee recognition programs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
HR Specialist
Kem Krest LLC
Elkhart
10.2021 - 06.2022
- Recruited all hourly associates for 3 Indiana locations including interviews, offer letters, and drug screenings.
- Coordinated all Job Fairs including marketing events.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Managed, structured, and coordinated with company HRIS for employees to improve ease of access.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
Human Resources Manager
River Bend Hose Specialty
South Bend
10.2019 - 10.2021
- Manage all 5 locations including Indianapolis, Warsaw, Plymouth, and South Bend
- Process payroll through ADP Resource
- Developed extensive onboarding program that includes management interaction, training, 30/60/90 day reviews, and employee engagement
- Process workers' compensation claims and reduced claims by instituting corporate safety training programs
- Complete wage, tax, and worker's compensation audits
- Motivate employees through special events such as employee lunches, fundraising, community out reach, incentive programs and constructive feedback
- Monitor, investigate, and handle employee claims involving performance-based and harassment incidents
- Coordinated Made To Impact Program
- Manage OSHA, ISO, and other employee trainings including record keeping of renewal dates
- Maintain company compliance with local, state and federal laws, in addition to established organizational standards
- Instructed managers and supervisors on appropriate employee corrective steps
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates
- Manage, research, and collaborate with benefit providers and brokers to find most competitive rates for employees
- Coordinate benefit renewal meetings with all locations
- Record and process employee rates and benefit selections
- Structured compensation and benefits according to market conditions and budget demands
- Maintain current knowledge of industry regulations and legislation to amend policies as needed and promote compliance
OEM Sales Specialist
Dometic Corporation
Elkhart
02.2017 - 10.2019
- Developed extensive knowledge of RV parts and products
- Processed and managed production reports
- Quoted customers on pricing and availability
- Daily customer interaction and problem solving.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Supported retail distributors, dealers and customers through in-person and telephone support.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Drove team revenue totals by bringing in top sales numbers.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Drafted, finalized and submitted paperwork to complete sales.
- Created and implemented sales strategies to successfully meet company targets.
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
First Deputy/ Client Service Specialist
Property
South Bend
04.2015 - 02.2017
- Processed appeals for property tax
- Document and certify sales disclosures.
- Assess properties according to city and county laws and regulations
- Conduct personal property audits
- Provided knowledgeable service and support for all customer needs.
- Connected with home owners through consultative sales strategies to understand and address tax requirements.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Maintained accurate record-keeping with proactive attention to tax information updates.
- Introduced clients to available online resources and services to increase convenience.
Trainer/Sales Representative
SafeBite L.L.C
South Bend
12.2009 - 04.2015
- Trained staff on ServSafe Certifications
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
- Created and executed reorganization plan, training and development programs and implemented process improvements.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Determined problem areas and resolved issues related to profitability and business objective achievement.
Education
Bachelor's Degree - Human Resources Management
Southern New Hampshire University
Hooksett, NH06.2025
Master's Degree - Business Administration
North Central University
San Francisco, CA05.2019
Bachelor's Degree - Criminal Justice
Indiana Tech
Mishawaka08.2017
Associates Degree - Criminology and Forensic Technology
ITT Technical Institute of South Bend
South Bend06.2014
Skills
- Compensation and benefits
- Payroll and Benefits Administration
- Onboarding development
- HR Support
- Employee Relations
- Americans with Disabilities Act (ADA)
- Report Preparation
- Recognition Programs
- Human Resource Information System (HRIS)
- Adaptable to Changing Conditions
- Analytical and Critical Thinking
- Workplace Diversity Cultivation
- Health Information Policy and Procedure Development
- Benefits Package Preparation
- Benefits Administration
- ADP Workforce Now
- Tax Reporting
- Tuition Assistance
- Processing Garnishments
- Open Enrollment
- Time Tracking and Payroll Administration
Accomplishments
- Achieved a higher retention rating through effectively helping with employee engagement and the development of an extensive Onboarding program
- Developed, documented, and resolved employee attendance and PTO issues and errors, which led to higher production rates in all 5 locations at RBH.
Timeline
Human Resources Representative
Lippert Components
08.2022 - Current
HR Specialist
Way Interglobal Network(Acquired By Lippert)
08.2022 - 11.2022
HR Specialist
Kem Krest LLC
10.2021 - 06.2022
Human Resources Manager
River Bend Hose Specialty
10.2019 - 10.2021
OEM Sales Specialist
Dometic Corporation
02.2017 - 10.2019
First Deputy/ Client Service Specialist
Property
04.2015 - 02.2017
Trainer/Sales Representative
SafeBite L.L.C
12.2009 - 04.2015
Bachelor's Degree - Human Resources Management
Southern New Hampshire University
Master's Degree - Business Administration
North Central University
Bachelor's Degree - Criminal Justice
Indiana Tech
Associates Degree - Criminology and Forensic Technology
ITT Technical Institute of South Bend