Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Alyssia Begay

Chinle,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Office Assistant

Navajo Technical University
07.2023 - 12.2023
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Collaborated with various departments to complete assigned tasks.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Provided excellent customer service to incoming queries from interested parties regarding admissions requirements, financial aid options, and program details.
  • Streamlined office operations by organizing and filing important documents.
  • Contributed to a welcoming office environment by greeting visitors, answering phone calls, and providing accurate information.
  • Maintained confidential student records securely while upholding strict privacy standards set forth by the institution''s policies.
  • Assisted coworkers and staff members with special tasks on daily basis.

Housekeeper

Best Western
03.2017 - 09.2018
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Handled requests for extra linens, toiletries and other supplies.
  • Sorted, laundered and put away various laundry items.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.

Education

Associate of Science - Office Specialist

Navajo Technical University
Crownpoint, NM
12.2025

Certificate - Office Specialist

Navajo Technical University
Crownpoint, NM
05.2024

GED -

Navajo Technical University
Crownpoint, NM
04.2023

Skills

  • File Organization
  • Excel Spreadsheets
  • Team Bonding
  • Supply Restocking
  • Organizing and Categorizing
  • Filing and Data Archiving
  • Verbal Communication
  • Document Management
  • Customer Service
  • Administrative Support
  • Campus outreach

Additional Information

First Aid, CPR & AED Course

Food Handlers

Timeline

Office Assistant

Navajo Technical University
07.2023 - 12.2023

Housekeeper

Best Western
03.2017 - 09.2018

Associate of Science - Office Specialist

Navajo Technical University

Certificate - Office Specialist

Navajo Technical University

GED -

Navajo Technical University

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Alyssia Begay