Summary
Overview
Work History
Education
Skills
Certification
ADDITIONAL INFORMATION
Timeline
Generic

Alyssia Hayes

Charlotte,NC

Summary

Im Alyssia! A dedicated Medication Aide- Technician/ CNA II offering both Remote, direct patient care, and medical office management experience. Committed to obtaining the highest level of patient satisfaction through ensuring regulatory compliance and adherence to practice standards. Excellent communication and interpersonal skills with patients, families and other healthcare professionals. I pride myself on not just meeting, but exceeding targets and goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

MOA

Carolina Asthma and Allergy Center
Charlotte, NC
05.2026 - Current

Administer skin prick tests, medication challenge tests, spirometry and pulmonary testing.

Administer allergy shots, between 50-100 patients daily along with various other allergy shot criteria standards that must be met daily.

Collect and record data, vital signs, and patient information.

Effective communication handoff to the providers and other colleagues.

Verifying expiration dates on crash carts, room supplies, and safety precautions.

CNA - Certified Nursing Assistant, Medication Aide

Shift Key Staffing (Travel)
10.2021 - Current
  • I work as a CNA/ med aide/ Tech PRN

Med Tech/ Supervisor

Poplar grove
Burgaw, NC
09.2015 - 01.2026
  • Med Tech/ supervisor part time. I successfully oversee 48 residents along with 4-5 CNA's/ PCA's during 12 hour shifts.
  • Resigned due to relocating to another state.

Scheduler/Coordinator/CNA II

Naval Medical/Trauma Center
Camp Lejeune, NC
01.2015 - 03.2025
  • Prior Authorization Liaison; submitted authorizations, appeals for denials, and kept up to date information regarding medication requirements.
  • Solely ran and overseen the pulmonary clinic. I assist all branches of the internal medicine department (dermatology, gastroenterology, pulmonology, cardiology, allergy) with scheduling, billing issues with humana and Medicare.
  • Verifying the correct ICD-10, CPT, and HCPTS codes are documented under patients charts along with submitting info to Tricare for healthcare billing reasons.
  • Remote telework, home enrollments, triaging patients via phone.
  • Call center assist with high call volumes.
  • Previously - Cardiovascular technician/ pulmonary CNA
  • Previously - Overseen the cardiac monitoring clinic.
  • Checking in patients, obtaining vital signs, performing EKG's, stress test, nuclear stress testing, and providing ambulatory heart monitors. I've worked with many heart monitor reps, as their point of contact for cardiology and pulmonology. I succeeded in incorporating two new companies within the clinic to provide more services to patients.

Education

CNA I/II & Med Aide/Tech

Coastal Carolina Community College
North Carolina, NC

Skills

  • HIPAA compliance
  • Remote/ Teleworking
  • ICD-10/CPT/ DME coding
  • Patient scheduling/ Call center
  • Supervisory/ Management
  • Prior Authorizations
  • Various EMR systems
  • Administering Injections/Vaccinations
  • Mental health/ substance abuse
  • Behavioral health/ Caregiving
  • CNA/Med Aide/Tech

Certification

  • Certified Medication Aide/Tech (Adult Care Homes, Assisted Living, LTC)
  • AED/BLS/CPR
  • Certified Nursing Assistant (CNA)
  • On the job medical assistant training

ADDITIONAL INFORMATION

I am pursuing my nursing career as an RN short term and an NP long term.

Timeline

MOA

Carolina Asthma and Allergy Center
05.2026 - Current

CNA - Certified Nursing Assistant, Medication Aide

Shift Key Staffing (Travel)
10.2021 - Current

Med Tech/ Supervisor

Poplar grove
09.2015 - 01.2026

Scheduler/Coordinator/CNA II

Naval Medical/Trauma Center
01.2015 - 03.2025

CNA I/II & Med Aide/Tech

Coastal Carolina Community College
Alyssia Hayes