Alyssia Rodgers
Atlanta,GA
Summary
Reliable Security Guard with significant experience in providing security services in various environments. Skilled in surveillance, risk assessment, conflict resolution, and emergency response. Strengths include quick decision-making, strong communication skills, and an unwavering commitment to maintaining safety and security. Previous roles have resulted in reduced incidents and increased overall security effectiveness.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
24
24
years of professional experience
Work History
Security Guard/Doorman
Christian Dior
Atlanta, GA
05.2023 - Current
- Provide courtesy services
- Opening and closing doors, operating elevators
- Greeting customers
- CSO I probation officer
- Department
Peace Officer
01.2023 - Current
- Certification
- Law enforcement
- Arresting
- Writing warrants
- Credit Repair Specialist
- Credit gurus, Certification
- Tourniquet certified
Loss Prevention Officer /Armed Security Officer
Atlanta mariot marquis
Atlanta, GA
01.2022 - Current
- Ensuring that the information and privacy of clients are well secured
- Providing and recommending various options on how clients or consumers’ credit report can be handled or fixed
- Assisting in the preparation of the appropriate letters to the credit bureaus
- Reviewing full credit reports from all the three major credit bureaus mentioned earlier
- Making sure that clients or consumers are aware of their rights to dispute information on their own for free
- Avoid guaranteeing or assuring clients or consumers a specific result, or promising that information will be removed from their credit report
- Providing clients or consumers with a written contract before performing any service on their behalf as required by law
- Understanding government agencies involved in consumer rights
- Staying aware of the State’s credit repair laws and bond requirements for credit repair organizations and debt collectors.
- Assisted in developing and updating loss prevention policies and procedures.
- Prepared daily reports detailing any incidents that occurred during shift hours.
- Responded to alarms, emergency situations, and safety concerns in a timely manner.
- Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
- Assisted store managers in creating schedules for coverage of vulnerable areas within the store.
- Collaborated with store personnel on the execution of security plans during special events.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Prepared detailed incident reports following any theft or attempted theft.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Maintained high levels of alertness throughout shifts.
- Responded to crowd control situations to maintain safe environment.
- Enforced access controls to restricted areas to prevent unauthorized entry.
Sales Representative
Sequel Youth and Family Services
Montgomery, AL
03.2018 - Current
- Collect soiled linen from patients' rooms and ensure that they are transported to the laundry room
- Account for cleaning inventory and equipment by ensuring that all supplies are in check
- Coordinate efforts with procurement managers to ensure constant supply of cleaning items
- Clean and disinfect vents, furniture, woodwork and bathroom fixtures such as showers and taps
- Wash down sinks and toilets by performing spot cleaning services and sanitize bathrooms properly
- Vacuum and shampoo carpets and rugs in patients' rooms, lobby areas and staff offices
- Make beds and ensure that trash is taken out and disposed of several times a day
- Load linen carts and push them to required areas such as patients' rooms and surgical are As
Probation Officer
Department Of Community Supervision
Atlanta, California
01.2023 - 07.2024
- Developed professional relationships with offenders through home, school, detention, and community visits.
- Created, organized and maintained files, case notes and electronic databases.
- Tracked information for summary documentation to strengthen case outcomes.
- Referred offenders to appropriate community agencies to complete services in compliance with court orders.
- Maintained positive relationships with offenders and family members through weekly visits.
- Reported unusual conditions and questionable items to supervisor for corrective action.
- Engaged probationers in educational and employment resources to promote reintegration into society.
- Acted as a liaison between probationers, their families, and community resources to encourage a supportive network.
- Coordinated with law enforcement, social services, and other agencies to provide comprehensive support to probationers.
- Educated clients about applicable laws and regulations governing their behavior while on probation.
- Checked residential probationers for adherence to curfew and compliance with rules.
- Executed pre-sentence and pre-parole investigations.
- Negotiated terms of probation with courts, including duration and special conditions.
- Advised courts on sentencing recommendations based upon thorough assessments of defendants' backgrounds.
- Arrested and transported probationers and parolees in violation to ensure compliance with court protocol.
- Prepared detailed reports on probationer progress and compliance for court reviews and hearings.
- Participated in parole hearings as a representative of the court system.
- Prepared reports summarizing activities conducted during supervision period.
- Gathered social and legal data on each probationer and verified details.
Sales Associate
AT&T
Atlanta, GA
03.2022 - 07.2022
- Assist customers with basic inquiring such as billing and other small tasks
- Help present new products for customers to promote new sales
- Greet customers when they arrive and thank them when they leave
- Take part in associate role plays and weekly training sessions
- Achieve sales quotas for new services and products
- Stay updated with the latest phone and tablet models.
- Computed purchases and received and processed cash or credit payment.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Placed special orders or called other stores to find desired items.
- Organized stockroom shelves according to size, color or style.
- Maintained cleanliness of store environment including floors, windows, displays.
- Adhered to company initiatives and achieved established goals.
- Maintained up-to-date knowledge of store merchandise and policies.
- Bagged or packaged purchases and wrapped gifts.
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted customers to determine wants or needs.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Handled returns and exchanges according to company policies.
- Ticketed, arranged and displayed merchandise to promote sales.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Police officer
Montgomery Police Department
Montgomery, AL
07.2019 - 01.2022
- Of the Montgomery police department
- Protects citizens by preventing crime, enforcing laws, apprehending suspects, and monitoring traffic
- Prevents crime by explaining and enforcing applicable federal, state, and local laws and ordinances; teaching preventive, protective, and defensive tactics; mediating disputes; patrolling assigned area; responding to notices of disturbances; conducting searches; observing suspicious activities; and detaining suspects
- Apprehends suspects by responding to complaints and calls for help, observing violations, and making arrests
- Conducts criminal investigations by gathering evidence, interviewing victims and witnesses, and interrogating suspects
- Documents observations and actions by radioing information and completing reports
- Reports observations and actions by testifying in court
- Fulfills court orders by serving warrants and commitments
- Maintains safe traffic conditions by monitoring and directing traffic, enforcing laws and ordinances, investigating accidents, providing escort, and reporting unsafe streets and facilities
- Minimizes personal injury by rescuing and reviving victims and radioing for medical assistance
- Maintains operations by following department policies and procedures and recommending changes
- Ensures operation of equipment by practicing responsible use, completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, notifying supervisor of needed repairs, and evaluating new equipment and techniques
- Maintains professional and technical knowledge by studying applicable federal, state, and local laws and ordinances; attending educational workshops; reviewing professional publications; practicing skills; and participating in professional societies
- Served as an FTO
- Contributes to team effort by accomplishing related results as needed.
- Responded to emergency calls for service and provided assistance as needed.
- Strengthened operational efficiencies and traceability by developing organizational deployment material filing systems for confidential employee records and reports.
- Patrolled assigned areas to detect and prevent criminal activity.
- Counseled victims of domestic violence regarding available resources and legal options.
- Recorded facts and prepared reports to document incidents and activities for later use in court cases and legal records.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Rendered assistance to accident victims and other persons requiring first aid for physical injuries or medical crises.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Documented observations and actions by radioing information and completing reports.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Executed law enforcement patrol functions in assigned locations for extended periods of time.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Educated youth groups about the dangers of drug abuse and gang violence.
- Strengthened traceability by developing organization systems for criminal prosecution case logs, records, reports and agendas.
Sales Associate
Montgomery
Atlanta, GA
07.2019 - 12.2021
- Handle cash, credit or check transactions with customers
- Scan merchandise and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
Capital vacation sales associate
Capital vacations
Atlanta, GA
01.2001 - 12.2021
- Selling vacations Greeting customers Choosing best plan for customers
- Working hourly and commission making sure include deals for customers Help with leadership and training
- Capital vacations seller
- Capital vacations
- December 2021
- Making own leads
- Greeting customers
- Selling customized planks to clients
- Training new employees
- Air bob coach
- Airnb
Marketing Manager
Faulkner University
Montgomery, AL
12.2014 - 08.2021
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration
- Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
- Create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations on tactics
- Partner with email, performance marketing and web teams to design, test and evolve lead nurturing tactics.
Counselor Behavioral Therapist
Sequel Youth and Family Services
Montgomery, AL
03.2018 - 04.2021
- Opriate candidate will have the:
- Ability to read and interpret documents such as safety rules, operating and procedure manuals, and student records
- Ability to write documentation in student records, routine reports, and correspondence
- Ability to speak effectively before groups of students and peers
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Coaching students with adhd , to help them stay focus on their goals , being able to help guide them face obstacles , adders core related ADD related issues , like time management, organization and self esteem .
- Coordinated resources to support clients and help each achieve targets.
- Provided individual and group counseling sessions for clients.
- Developed treatment plans to address client needs.
- Engaged clients in goal-setting and action planning to promote personal growth and positive life changes.
- Responded to crisis situations when severe mental health and behavioral issues arose.
Counselor
The Learning Tree, Inc
Montgomery, AL
02.2018 - 01.2021
- Assess client needs and build customized solutions for behavior issues while establishing individual targets and goals
- Develop treatment plans based on the patient's values, goals, and health using comments from the patient's treatment team and support system
- Utilize evidence-based methods to provide group and individual treatment to patients and families
- Prepare patient documentation and communicate pertinent clinical information to the patient, referring provider, and treatment team
- Conduct phone wellness checks on a regular basis to enquire about behavioral health and medication compliance from patients
Public Relations Assistant/coordinator
Montgomery, AL
04.2019 - 11.2020
- Manage calendars (editorial, press conferences, events etc.)
- Suggest innovative ideas in brainstorming sessions
- Provide assistance organization and execution of different events
- Draft and design different type of PR content (for example media announcements, newsletters and speeches
- Edit and proofread press releases, videos and presentations
- Build and maintain long-term relations with clients, media, local politicians, vendors etc
- Examine and document media coverage and track relevant PR metrics
- Maintain contact databases and mailing lists with updates
- Create project-specific media lists to support PR team
- Responsible for the press clip archive and scanning of materials for periodical reports
- Perform a variety of different administrative tasks
Teacher Assistant/Tutor
The Learning Tree, Inc
Tallassee, AL
04.2018 - 07.2019
- Teaching kids behavioral skills
- Teaching math and English and science grades k-12
- Teaching kids PCIp as well as autistic children behavior skills and therapy to cope with life
Teacher Assistant
Learning tree
05.2018 - 05.2019
- Essential Duties and Responsibilities: shall include but is not limited to the following:
- Providing services according to TLT standards in the assigned group home
- Following daily activity schedules for those living at TLT
- Providing community outings in a manner that is meaningful for those living at The Learning
- Tree
- Providing and documenting medication administrations according as prescribed
- Implementing training programs appropriately
- Implementing behavior procedures correctly
- Engaging individuals in meaningful activities
- Ensuring that the assigned group home is clean and properly organized
- Completing all required documentation
- Collecting all data correctly
- Requesting needed items for providing the services in the group home
- Reporting of all needed maintenance in timely manner
- Assisting with developing plans and reports as needed
- Maintaining adequate communication with other employees
- Participating in all required in-service trainings
- Participating in crisis management procedures, to include, but not limited to: lifting and lowering individuals to and from the floor, standing from kneeling position and dropping to kneeling position while physically controlling an individual, blocking attempted blows and bites, transporting individuals in crisis state, and deflecting blows from thrown objects
- Completing other duties determined by Coordinator of Residential Services to be necessary to ensure the care, welfare, safety, and security of the students
- Physical Requirements:
- Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, including meeting qualitative and/or quantitative productivity standards
- Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal standa
Sales Lead Associate
Belk
Montgomery, AL
01.2018 - 01.2019
- Provide and maintain exceptional customer service to each customer
- As brand ambassador, convert walk-in traffic into clients, creating excitement and desire around the product
- Build relationships with clients
- Ensure the store is clean and in pristine conditions at all time.
Sales Associate
Citi Trends
Montgomery, AL
08.2017 - 01.2019
Campaign Manager
Faulkner University
Montgomery, AL
05.2014 - 12.2018
- Create integrated marketing campaigns based on market segments to gain new customers and build repeat business
- Supervise the execution, monitoring and measurement of marketing campaigns and their success
- Ensure campaign implementation follows organizational guidelines
- Recruit and train talent for the successful implementation of marketing campaigns
- Compile regular reports of campaign performance and results
- Improve new campaigns using data and feedback from existing and previous projects
- Organize trade shows, exhibitions and promotional events including writing and proofreading marketing copy, as well as recruiting designers, animators and printers
- Devise B2C (business to consumer) or B2B (business to business) integrated marketing campaigns with the aim of acquiring and retaining customers
- Manage the procedure, implementation, tracking and measurement of marketing campaigns
- Brief and oversee the work of internal and external agencies, such as designers, animators and printers, who will deliver much of the campaign activity
- Work within a budget and report any overspend
- Write, edit and proofread copy for promotional materials within marketing campaigns
- Ensure that the organisation's brand and identity is adhered to in campaigns and in all communication channels
- Deliver regular reports of campaign results, including web analysis and evaluation of KPIs
- Maintain regular measurement of the ROI of campaigns
- Ensure accuracy of marketing materials and provide formal sign off if necessary
- Collect and use data to inform new campaigns and the evaluation of existing campaigns
- Take responsibility for the organisation of any trade shows or exhibitions
- Administer the website(s)
- Keep abreast of current trends in marketing.
Personal Assistant
Faulkner University
Montgomery, AL
08.2013 - 12.2018
- Answer Phone
- Communication
- Greeting Visitors
- Handling Inquiries
- Networking
- Nonverbal Communication
- Screening Calls
- Verbal Communications
- Written Communications
- Administrative
- Appointments
- Correspondence
- Errands
- Events
- Event Planning
- Filing
- Implementing Procedures
- Maintaining Schedules
- Meetings
- Office Management
- Project Management
- Research
- Scheduling
- Taking Dictation
- Taking Messages
- Taking Notes
- Travel Arrangements
- Travel Planning
Secretary
Phonathon
Montgomery, AL
05.2013 - 12.2018
- Enhances effectiveness by providing information management support
- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
- Organizes work by reading and routing correspondence; collecting information; and initiating telecommunications
- Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel
- Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries
- Maintains customer confidence and protects operations by keeping information confidential
- Prepares reports by collecting information
- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; and verifying receipt of supplies
- Keeps equipment operational by following manufacturer instructions and established procedures
- Secures information by completing database backups
- Provides historical reference by utilizing filing and retrieval systems
- Maintains technical knowledge by attending educational workshops and reading secretarial publications
- Contributes to team effort by accomplishing related results as needed.
Tutor
Faulkner university
Montgomery, AL
08.2013 - 11.2018
- Assisting students with homework, projects, test preparation, papers, research and other academic tasks
- Working with students to help them understand key concepts, especially those learned in the classroom
- Teaching math and English and grammar
Sales Associate
Citi Trends
Montgomery, AL
09.2017 - 04.2018
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
Cashier
Phonathon
Montgomery, AL
10.2017 - 03.2018
- Handle cash, credit or check transactions with customers
- Scan merchandise and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
Telemarketer
Phonathon
Montgomery, AL
08.2013 - 12.2017
- Cold calling people using a given phone directory to sell products or solicit donations
- Answering incoming calls from prospective customers
- Using scripts to provide information about product's features, prices etc
- And present their benefits.
Sales Manager/Representative/ fundraiser
Phonathon
Montgomery, AL
08.2013 - 12.2017
- Achieve growth and hit sales targets by
- Fundraising for students scholarship /canvassing
- Successfully managing the sales team
- Design and implement a strategic business plan that expands company's customer base and ensure it's strong presence
- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and
- Hire and train new staff
- Supervise direct reporting staff according to overall company policy
- Apply strategic planning to determine company, department or unit objectives
- Set employee goals and objectives
- Develop staff to maximize potential
- Monitor staff performance including performance reviews
- Delegate work duties to staff to attain objectives
- Allocate use of available resources
- Monitor and assist staff with work progress
- Evaluate current business processes and systems
- Plan and implement procedures and systems to maximize operating efficiency
- Establish and maintain controls
- Formulate department/unit policies and practices
- Co-ordinate financial and budget activities for maximum operational efficiency
- Facilitate the preparation and analysis of reports
- Review performance data (financial, sales and activity reports) to monitor and measure productivity, goal progress and activity levels
Biology Lab Assistant
Faulkner University
Montgomery, AL
07.2017 - 11.2017
- Prepared biodiversity labs to teach students the diversity of life on Earth with a special emphasis on ecological and evolutionary processes and relationships
- Gathered necessary materials for biodiversity lab exercises on the topics of microscopy, diversity of plants, biodiversity of invertebrates, community ecology and variations among mammals
- Prepared organismal biology labs to teach students the processes involved in the development and maintenance of complex multicellular organisms
- Assisted professors and graduate students with proctoring quizzes, grading quizzes, and answering students' questions on daily lessons
- Organized chemical solutions for lesson plans and cleaned biology lab classrooms before and after classes.
Cashier
American Thrift Store
Montgomery, AL
04.2017 - 09.2017
- Handle cash, credit or check transactions with customers
- Scan merchandise and collect payments
- Ensure pricing is correct
- Issue change, receipts, refunds, or tickets
- Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
- Make sales referrals, cross-sell products and introduce new ones
- Resolve customer complaints, guide them and provide relevant information
- Bag items carefully
- Greet customers when entering or leaving establishment
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Process returns and check to see if items are damaged
- Answer customers' questions and get a manager if answer doesn't solve the issue
- Bag, box or wrap packages
- Pleasantly deal with customers to ensure satisfaction
Counselor/Secretary
Phonathon
Montgomery, AL, AL.
05.2017 - 08.2017
- With East dale Estates
- I worked with residents and participated in games with them as well as assist them with their living situations, (moving things for them), served as a secretary and hosted therapeutic exercise activities with
Faulkner University
Montgomery, AL
08.2014 - 05.2017
- Coordinate social out-of-class activities / events
- Conduct weekly meetings
- Coordinate team members e-mail list
- Help students become familiar with university resources
- Facilitate team-building activities
- Maintain an e-mail list to keep students informed of upcoming events
- Call / meet with students
- Implement study groups as needed
- Serve as a communication link between Learning Community coordinators, faculty and students
- Work with staff to facilitate learning experiences (classes / programs)
- Assist in the evaluation of the learning community
- Attend a weekly meeting with Learning Community
- Manage university account and make orders for university
Biology Science Assistant
Faulkner University
Montgomery, AL
01.2017 - 01.2017
Cashier
Barista, Faulkner University
Montgomery, AL
09.2015 - 10.2016
- Welcomes customers by determining their coffee interests and needs
- Educates customers by presenting and explaining the coffee drink menu; answering questions
- Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates
- Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino
- Generates revenues by attracting new customers; defining new and expanded services and produ
Mail Assistant
Ricoh America USA
Montgomery, AL
10.2015 - 02.2016
- Receive and sort mail and load it on delivery carts
- Distribute mail to appropriate recipients or departments
- Maintain record of incoming mail
- Ensure delivery of outgoing mails to courier or post office
- Assist with payroll checking and accounts payable printing and distribution
- Provide support in picking and packing promotional material
- Assemble inventory kits and support periodical inventory count
- Count and record inventory items
- Assist in filing and archiving documents
- Perform data entry activities
- Maintain adequate mailroom supplies
- Check postal rates and weigh outgoing mail
- Post shipping labels on packages
- Complete shipping forms
- Arrange for courier services to deliver packages
- Replenish supply of post office forms
- Record postage meter readings on a daily basis
Restaurant Manager
Montgomery, AL
10.2013 - 01.2016
- Coordinate daily Front of the House and Back of the House restaurant
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g
- Discounts and social media ads)
- Train new and current employees on proper customer service
- Baked and cooked scones as well train employees how cook foods
Director /I Start Mentor/Recruiter
Fauukner university
Montgomery, AL
08.2013 - 05.2015
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented successful business strategies to increase revenue and target new markets.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Coordinated with regulatory bodies to ensure compliance with laws and standards.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Led change management efforts to adapt to market shifts and organizational needs.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed budgeting and financial planning processes for the organization.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Represented the organization at industry events, conferences, and public meetings.
- Analyzed data to inform decision-making and strategic direction.
- Prepared presentations for board meetings summarizing key developments within the company.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Assisted with the onboarding process for new hires.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
- Created and maintained positive relationships with hiring managers and HR business partners.
- Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
Biology Science Assistant
Café Siena
Montgomery, AL
01.2013 - 01.2014
07.2020
- Help you market airnb
- Show you how to grow clients
- Show you how build buisness credit using your Airbnb
- Help you grow your clients and earn money
Education
Masters - Mental
Alabama State University
Montgomery, AL04.2025
Bs - Counseling psychology
Faulkner University
Montgomery, AL12.2018
High school diploma -
Faulkner University
Montgomery, AL12.2017
Skills
- AP
- EXCEL
- MICROSOFT EXCEL
- MICROSOFT OFFICE
- MICROSOFT WORD
- Technical Writing
- Law Enforcement
- Crisis Management
- Analysis skills
- Purchasing
- Typing
- Account management
- B2B
- B2B sales
- Upselling
- Windows
- Computer literacy
- Sales
- Relationship management
- Negotiation
- Journalism
- Group Therapy
- AP Style
- Presentation skills
- Recruiting
- Workday
- HRIS
- Interviewing
- Leadership
- Childcare
- Experience with children
- Developmental disabilities experience
- Direct support
- Program management
- Special needs
- Case management
- Management
- Restaurant experience
- Conflict management
- Front desk
- Retail sales
- Customer relationship management
- Customer support
- CRM software
- Business requirements
- Classroom experience
- Retail management
- Data collection
- Google Docs
- Applied behavior analysis
- Autism experience
- Project management
- Business development
- Fundraising
- Marketing
- Social media management
- QuickBooks
- Human resources
- Restaurant management
- Lead generation
- Marketing business/ social media marketing
- Performance management
- Sales management
- OpenTable
- Contracts
- Telecommunication
- Microsoft Access
- Quality control
- Process improvement
- Store management
- Hotel experience
- Mobile devices
- Crisis intervention
- Branding
- Computer skills in Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft Power Point, Quark, Adobe Page Maker
- Copywriting
- Research
- Tax experience
- Proofreading
- Document review
- Personal assistant experience
- Corporate finance
- Communication skills
- Group facilitation
- Customer service
- Conflict resolution
- Time management
- Attentive and observant
- Patrol techniques
- Write reports
- Team leadership
- Key control management
- Security operations experience
- Security team coordination
- Bagging inspection
- Screen personnel
- Multitasking capacity
- Criminal investigations
- Public safety
- Access systems and patrol
- Complex Problem-solving
- Keen observer
- Organizational skills
- Reliable and responsible
- Adaptability
- Alarm systems
- CPR certified
- ID verification
- Security procedures
- Emergency security
- Frisking procedures
- Cooperative attitude
- Analytical thinking
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Guard/Doorman
Christian Dior
05.2023 - Current
Probation Officer
Department Of Community Supervision
01.2023 - 07.2024
Peace Officer
01.2023 - Current
Sales Associate
AT&T
03.2022 - 07.2022
Loss Prevention Officer /Armed Security Officer
Atlanta mariot marquis
01.2022 - Current
07.2020
Police officer
Montgomery Police Department
07.2019 - 01.2022
Sales Associate
Montgomery
07.2019 - 12.2021
Public Relations Assistant/coordinator
04.2019 - 11.2020
Teacher Assistant
Learning tree
05.2018 - 05.2019
Teacher Assistant/Tutor
The Learning Tree, Inc
04.2018 - 07.2019
Sales Representative
Sequel Youth and Family Services
03.2018 - Current
Counselor Behavioral Therapist
Sequel Youth and Family Services
03.2018 - 04.2021
Counselor
The Learning Tree, Inc
02.2018 - 01.2021
Sales Lead Associate
Belk
01.2018 - 01.2019
Cashier
Phonathon
10.2017 - 03.2018
Sales Associate
Citi Trends
09.2017 - 04.2018
Sales Associate
Citi Trends
08.2017 - 01.2019
Biology Lab Assistant
Faulkner University
07.2017 - 11.2017
Counselor/Secretary
Phonathon
05.2017 - 08.2017
Cashier
American Thrift Store
04.2017 - 09.2017
Biology Science Assistant
Faulkner University
01.2017 - 01.2017
Mail Assistant
Ricoh America USA
10.2015 - 02.2016
Cashier
Barista, Faulkner University
09.2015 - 10.2016
Marketing Manager
Faulkner University
12.2014 - 08.2021
Faulkner University
08.2014 - 05.2017
Campaign Manager
Faulkner University
05.2014 - 12.2018
Restaurant Manager
10.2013 - 01.2016
Director /I Start Mentor/Recruiter
Fauukner university
08.2013 - 05.2015
Personal Assistant
Faulkner University
08.2013 - 12.2018
Tutor
Faulkner university
08.2013 - 11.2018
Telemarketer
Phonathon
08.2013 - 12.2017
Sales Manager/Representative/ fundraiser
Phonathon
08.2013 - 12.2017
Secretary
Phonathon
05.2013 - 12.2018
Biology Science Assistant
Café Siena
01.2013 - 01.2014
Capital vacation sales associate
Capital vacations
01.2001 - 12.2021
Masters - Mental
Alabama State University
Bs - Counseling psychology
Faulkner University
High school diploma -
Faulkner University