Alyssia Steptoe
Desert Hot Springs,CA
Summary
Professional communicator with a friendly manner who can work in a fast paced, busy environment and contribute a positive attitude while providing quality patient care and excellent customer service and inspire others to work with enthusiasm. Adaptable to any work environment and confident in carrying out reasonable duties.
Overview
12
12
years of professional experience
Work History
Registered Dental Assistant / Lead Registered Dental Assistant
Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental Group
2015.05 - Current
- Developed, trained and assisted in hiring of new staff members
- Provide oversight, leadership and mentorship to fellow team members
- Assist multiple doctors in all areas of General Dentistry & Specialty
- Leading monthly office safety meetings
- In charge of weekly lab case check in
- Efficient in imaging and glazing CEREC crowns
- Properly set up examination room and dental trays in preparation for examinations and procedures
- Maintain proper universal precautions and infection control procedures per OSHA guidelines
- Input diagnosed treatment in computer
- Proficient in digital x-rays
- Efficiently work with front office and doctors regarding patient treatment
- Fabricate temporary crowns
- Assisted in multiple dental offices within our company
Lead Registered Dental Assistant/Front Office Receptionist
Dr. Rehak D.D.S-Desert Dental Associates
2011.09 - 2014.03
- Assisted doctor with crown preps, taking impressions for dentures & partials, pouring/trimming models, Composite/ amalgam filling, root canal therapy, veneers, oral surgery, scaling and root planning
- Managed various general office duties such as answering multiple telephone lines, scheduling, confirming scheduled patients and collecting payment from patients
- Performed monthly inventory and maintained office and medical supply counts
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties
- Educated patients about proper oral hygiene and plaque control procedures
- Successfully completed OSHA, ADA and HIPAA compliance trainings
- Fabricated Temporary crowns
Lead Dental Assistant/ Front Office Receptionist
Dr. Dennis Norheim, D.D
2011.01 - 2011.03
- (760) 325-2579, Scheduled appointments and answered phones
- Prepared patient charts and consent forms as necessary
- Trained two assistants on back office protocol
- Assisted the doctor in root canal therapy, crown preparations, oral surgery
- In charge of ordering monthly office supplies
- Handled patient payments and posted to patient accounts
Education
License and Certifications BLS Credential/American Heart Association Registered Dental Assistant CA State Board #77110 Certification – Coronal Polishing Certification – Pit and Fissures X-Ray/ Radiology License CPR Certified -
Dental Assistant Diploma - Dental
Kaplan College
2009
GED - undefined
Ramon Academy
2006
Skills
Demonstrate strong leadership, organizational and time management skills
Staff development/ Training
Efficient in company computer software to complete daily and monthly tasks
Accurately ordering of office supplies
Develop monthly staff schedules
Supervising experience
Customer Service Excellence
Excellent attention to detail
Patient / customer education
Infection control per OSHA guidelines
Proper phone etiquette
Timeline
Registered Dental Assistant / Lead Registered Dental Assistant
Pacific Dental, Desert Crossing Dental Group, Rancho Mirage Dental Group
2015.05 - Current
Lead Registered Dental Assistant/Front Office Receptionist
Dr. Rehak D.D.S-Desert Dental Associates
2011.09 - 2014.03
Lead Dental Assistant/ Front Office Receptionist
Dr. Dennis Norheim, D.D
2011.01 - 2011.03
License and Certifications BLS Credential/American Heart Association Registered Dental Assistant CA State Board #77110 Certification – Coronal Polishing Certification – Pit and Fissures X-Ray/ Radiology License CPR Certified -
Dental Assistant Diploma - Dental
Kaplan College
GED - undefined
Ramon Academy
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