Alyssia Wilhite
Union,MO
Summary
Focused and dedicated Legal Assistant and Claims Specialist with a proven work ethic and exceptional strengths in case management support, insurance claims, and billing processes. A strong multitasker adept at managing high volumes of paperwork while consistently meeting deadlines. Demonstrated persistence and resourcefulness as a problem-solver, with excellent research, negotiation, and communication skills. Proficient in using billing software and maintaining accurate financial records. Seeking to leverage combined expertise to contribute to the success of a dynamic organization.
Overview
20
20
years of professional experience
Work History
Data Operations Coordinator
Dataforce
Remote, MO
11.2021 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Proven ability to develop and implement creative solutions to complex problems.
- Gained strong leadership skills by managing projects from start to finish.
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
Corporate Finance and Operations Coordinator
HTH Companies
Hybrid, MO
01.2023 - 02.2024
- Reconciled accounts payable documents, including invoices to facilitate payments.
- Handled payment status of invoices or reimbursements
- Excellent communication and interaction skills to build strong relationships with partners, employees, and clients.
- Established and enforced controls on revenue and expenses to protect company assets.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed financial reports each day and investigated variances personally to keep records accurate.
- Implemented process improvement to help culture and optimize procedures for higher efficiency.
- Handled troubleshooting, root cause analysis, and issue resolution.
- Assisted clients with questions and problems to build brand loyalty and cultivate lasting business relationship
Legal Finance Compliance Specialist
CACI, Inc
Remote, MO
02.2022 - 07.2023
- Designed forms and templates to streamline workflow processes within the organization.
- Prepared and submitted regulatory file applications and supporting documentation.
- Received, researched, and resolved consumer inquiries.
- Wrote or updated standard operating procedures, work instructions, or policies.
- Organized and detail-oriented with a strong work ethic.
- Developed strong organizational and communication skills through work and volunteer activities.
- Proven ability to develop and implement creative solutions to complex problems.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Supported team by pitching in to complete special projects.
- Maintained current knowledge of loan products and applicable requirements, processes, procedures, internal policies and regulations.
- Monitored safety programs to verify compliance with federal standards.
- Performed quality reviews to uncover workflow and communication issues.
Owner/Operations Manager
Myself
Remote, MO
07.2016 - 03.2023
- Reviewed legal documents as related to business operations.
- Used strong communication skills to cultivate and strengthen lasting client relationships.
- Ensured compliance with local, state, and federal regulations.
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Prepared annual budgets with controls to prevent overages.
- Entered income and expense details into business databases to track purchases and address variances.
- Promoted business via social media to generate leads and maximize brand identity.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Defined, implemented, and revised operational policies and guidelines.
Director of Finance
American Express
Remote, MO
01.2010 - 07.2016
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Cultivated interpersonal skills by building positive relationships with others.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Client Rel./Data Operations/Executive Administrative Assistant
Maritz Inc
Hybrid, MO
05.2004 - 09.2009
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained extensive knowledge in data entry, analysis and reporting.
- Answered a high volume of calls and emails, initiated response actions, or directed messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Filed paperwork and organized computer-based information.
Education
Dual - Criminology/ Criminal Law - Law (Pre-Law)
Liberty University
Lynchburg, VA05-2024
Associate of Business Administration - Business
East Central College
Union, MO05-2013
Skills
- Client Communication
- File Research
- Legal Terminology
- Operations and Finance Expert
- Operations Understanding
- Corporate Visual Standards
- Document Filing
- Proficient in MS Office
- Exceptional Writer
- Account Management
- Document Preparation
- Administrative Expertise
- Business Analytics
- eForms, US Legal Forms, LawDepot, and LegalZoom
Languages
English
Native/ Bilingual
German
Limited
American Sign Language
Limited
Software
CRM
Claims Management Software
DataMatch
Microsoft Office Suites
GIS Software
EDI
DMS
Oracle
Foundation
Timeline
Corporate Finance and Operations Coordinator
HTH Companies
01.2023 - 02.2024
Legal Finance Compliance Specialist
CACI, Inc
02.2022 - 07.2023
Data Operations Coordinator
Dataforce
11.2021 - Current
Owner/Operations Manager
Myself
07.2016 - 03.2023
Director of Finance
American Express
01.2010 - 07.2016
Client Rel./Data Operations/Executive Administrative Assistant
Maritz Inc
05.2004 - 09.2009
Dual - Criminology/ Criminal Law - Law (Pre-Law)
Liberty University
Associate of Business Administration - Business
East Central College
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