Alyssia Wright
Santee,CA
Summary
Energetic and customer-focused hospitality professional with hands-on experience in fast-paced restaurant and family entertainment environments. Skilled in delivering exceptional guest service, managing party and event logistics, and supporting front- and back-of-house operations. Proven ability to multitask, communicate effectively, and maintain a clean, safe, and welcoming atmosphere. Reliable team player with strong cash-handling skills, and a passion for creating positive guest experiences.
Overview
2
2
years of professional experience
Work History
Host/Barback
The Hills Pub
La Mesa, California
12.2024 - Current
- Deliver exceptional customer service, resolving issues quickly to enhance the guest experience.
- Greet and seat guests promptly, maintaining a friendly, and professional demeanor.
- Maintain cleanliness and organization of the bar area, including glassware and tools.
- Restock bar supplies (liquor, garnishes, napkins, etc.) to ensure smooth bartender operations.
- Assist bartenders with drink serving during high-volume hours.
- Clear and reset tables and bar counters quickly to support guest flow.
- Monitor guest needs and communicated effectively with servers and bartenders.
- Provide support for special events, promotions, and peak hours with flexible multitasking.
Cashier/Birthday Party Hostess
Chuck E Cheese
Santee
08.2023 - 12.2024
- Greeted guests with a friendly, welcoming attitude to ensure a positive first impression.
- Processed guest transactions efficiently and accurately using point-of-sale (POS) systems.
- Balanced cash drawers and followed proper cash-handling procedures at the end of the shift.
- Maintained knowledge of menu items, promotions, and arcade game functionality to assist guests.
- Managed and hosted birthday parties, ensuring a fun and memorable experience for children and families.
- Coordinated party schedules, food orders, games, and activities according to company guidelines.
- Promoted safety and cleanliness standards in party and dining areas.
- Handled guest concerns or requests promptly to ensure satisfaction.
Education
High School Diploma -
West Hills High School
SanteeSkills
- Excellent verbal communication
- Team-oriented mindset
- Active listening
- Ability to multitask in a fast-paced environment
- Accurate cash handling and drawer reconciliation
- Time management
- Flexible and dependable Support across roles
- Prioritization under pressure
References
References available upon request.
Timeline
Host/Barback
The Hills Pub
12.2024 - Current
Cashier/Birthday Party Hostess
Chuck E Cheese
08.2023 - 12.2024
High School Diploma -
West Hills High School
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