Alysson Quevedo
Rancho Cordova,CA
Summary
Dynamic and results-driven professional with extensive experience in service excellence and dining experience management at Taco Loco. Proven ability to resolve customer issues effectively while cultivating strong client relationships. Bilingual in Spanish, skilled in social media marketing, and adept at project coordination, ensuring high-quality service and customer satisfaction.
Overview
2026
2026
years of professional experience
Work History
Bartender Shift Manager
Taco Loco
02.2021 - Current
- Supervise daily bar operations, ensuring efficient service and adherence to quality standards.
- Train and mentor staff on cocktail preparation and customer service protocols.
- Manage inventory levels, conducting regular stock assessments for optimal product availability.
- Resolve customer complaints swiftly, maintaining positive dining experiences and loyalty.
- Collaborate with kitchen team to synchronize food and drink service during peak hours.
- Enforce compliance with health regulations, ensuring cleanliness and safety in bar area.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Manage bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Successfully resolve customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
Owner/Operator
AQ Lash Extensions
01.2019 - Current
- Cultivate client relationships through personalized consultations and follow-up services.
- Design marketing campaigns to increase brand awareness and attract new clients through social media.
- Manage day-to-day business operations.
- Provide exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increase customer satisfaction and referrals by providing high-quality services and timely communication.
Remote Customer Service
Glide Paddle Boards
2022 - Current
- Handle customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
- Inventory tracking and asset management.
- Bilingual Customer Service
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA06-2019
Skills
Fluent in Spanish
Service excellence
Dining experience management
Flexible in remote and in-person environments
Effective problem resolution
Skilled in Microsoft Office applications
Project coordination
Effective communication
Social media marketing
Languages
Spanish
Timeline
Bartender Shift Manager
Taco Loco
02.2021 - Current
Owner/Operator
AQ Lash Extensions
01.2019 - Current
Remote Customer Service
Glide Paddle Boards
2022 - Current
High School Diploma -
Cordova High School