Alysya hernandez

As a Merchandise Controller, I completed daily tasks associated with the accuracy of pricing and quality of merchandise. This role acts as a liaison between the company’s buyers and customers. Resolved issues proactively to maintain efficiency and prevent customer dissatisfaction. Communicate outstanding issues to MC team and area supervisors between different shifts.

As a Claims Specialist, I provided excellent customer service while providing claimants with all their benefit options. I was able to assist the public with various needs that are monetarily detrimental to their way of living. Prioritized tasks to ensure claimants received benefits on schedule and in correct amounts.

As a Layup Associate, I performed various roles in an expansive distribution center. Ensured accurate merchandise counts, facilitating smooth operations. Checked products for damages, maintaining high quality standards. Trained new team members on responsibilities, enhancing team readiness. Ensuring work areas are clean and free to debris to ensure safety. Problem solving issues before they interrupt efficiency.