ALYTHIA Foster

• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Led team of 7-10 members while providing exceptional customer service.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Positioned as go-to person for up to 10 staff members, troubleshooting complex administrative and training issues promptly.
• Initiated timely response to emails, voicemails and written correspondence.
• Assisted office manager with new hire processing and existing training programs.

• Assisted with dressing guidance, grooming, meal preparation and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Assisted patients with self-administered medications.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

• Provided safe mobility support to help patients move around personal and public spaces.
• Transported individuals to events and activities, medical appointments and shopping trips.
• Transported patients via wheelchair to and from rehabilitation and daily activities
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs
• Recognized and reported abnormalities or changes in patients' health status to case manager
• Determined specific needs and provided most appropriate level of services for patient well-being
• Documented residents' mental status, sleep and eating patterns in medical record books
• Maintained frequent supervision of residents unable to call for assistance
• Conferred with supervisor to discuss patient condition and medical care
• Entertained, conversed and read aloud to keep patients mentally alert
• Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing
• Built strong relationships with clients to deliver emotional support and companionship
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance
• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
• Transported individuals to events and activities, medical appointments and shopping trips
• Provided transportation to doctor's appointments, grocery stores, salons and barbershops
• Assisted clients with daily living needs to maintain self-esteem and general wellness
• Assisted with dressing guidance, grooming, meal preparation and medication reminders
• Assisted patients with self-administered medications
• Shopped for groceries regularly in order to keep house stocked with necessities
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping
• Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
• Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers
• Used company software and databases to maintain records of services performed and patient conditions
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs
• Provided safe mobility support to help patients move around personal and public spaces
• Changed dressings, bandages and binders to maintain proper healing and sanitary measures

• Maintained computer and physical filing systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Managed office operations while scheduling appointments for department managers.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Developed standard operating procedures for all administrative employees.
• Sourced vendors for special project needs and negotiated contracts.