Alyvia Rachal
Austin,TX
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Admin
United Parcel Service, UPS
Arlington, Texas
11.2022 - 08.2024
- Enforce all health and safety regulations, documenting all transportation activities in a database.
- Ensure all vehicles are in working condition, providing all employees with logical problem-solving solutions and strategies, and maintaining a comfortable work environment for all employees. Listing suggestions on ways to better our company.
- Prepared reports on various projects for management review.
- Performed data entry tasks into computer databases from paper documents.
- Developed spreadsheets to track project progress, budgets and other related data.
- Designed forms and templates to streamline workflow processes within the organization.
- Improved office organization by developing filing system and customer database protocols.
- Assisted in the development of new administrative systems, procedures and policies.
Cashier
Walmart
Red Oak, Texas
05.2022 - 10.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Performed other duties as assigned by management.
- Collected payments and provided accurate change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise by store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier/Waitress
Juicy Bones
Red Oak, Texas
08.2020 - 12.2020
- Educated customers on promotions to enhance sales.
- Resolved escalated customer disputes with special actions, such as discounts.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Built effective training and coaching strategies to optimize team performance.
- Educated employees on all job tasks, including register use, merchandising, and customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Education
Bachelor of Science - Biology
Huston-Tillotson University
Austin, TX05-2028
High School Diploma -
Red Oak High School
Red Oak, TX06-2021
Skills
- Staff Management
- Schedule Coordination
- Timesheet Processing
- Written and verbal communication
- Technical Documentation
- Staff Training
- Events Coordination
- Employee Supervision
- Attention to Detail
- Reporting and documentation
- Customer Assistance
- Drawer balancing
- Cash Handling
- Payment Collection
- Cash Register Operation
- Cash Management
- Customer service excellence
Certification
CPR Certified
EKG Licensed
PCT Licensed
Timeline
Admin
United Parcel Service, UPS
11.2022 - 08.2024
Cashier
Walmart
05.2022 - 10.2022
Cashier/Waitress
Juicy Bones
08.2020 - 12.2020
Bachelor of Science - Biology
Huston-Tillotson University
High School Diploma -
Red Oak High School