Aly White
Phoenix,AZ
Summary
Dedicated General Manager with a successful track record of leading teams to achieve operational excellence. Proven expertise in gym management and a history of delivering exceptional member experiences. Beyond the fitness industry, harnessed dynamic management skills across various roles and leveraged social media influence to promote brands effectively. Adept at fostering team collaboration and optimizing staff performance.
Overview
7
7
years of professional experience
Work History
General Manager
Mountainside Fitness
10.2021 - Current
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Receptionist
Sotheby's International Realty
01.2021 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Drive Thru Manager
Chick Fil A
01.2017 - 11.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Marketing And Advertising
Grand Canyon University
Phoenix, AZ12.2025
Skills
- Facility Management
- Training and Development
- Leadership
- Performance Evaluations
- Customer Experience
- Team Oversight
- Staff Management
- Sales Expertise
Timeline
General Manager
Mountainside Fitness
10.2021 - Current
Receptionist
Sotheby's International Realty
01.2021 - 08.2021
Drive Thru Manager
Chick Fil A
01.2017 - 11.2020
Bachelor of Science - Marketing And Advertising
Grand Canyon University