Alyx Garcia
Lincoln,NE
Summary
Highly-motivated and reliable employee ready for challenging work in outdoor environments. Works great in any weather and always shows up on time. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Customer Support Specialist
Hudl
01.2022 - Current
- Providing excellent customer service for coaching athletes and schools via phone calls, zoom, email, and chat
- Training New Hires on all things Hudl
- Creating new informational web pages for our internal Support team to help employees understand best practices when communicating with customers
- Editing/entering new data for coaches and athletes
- Troubleshooting many hardware pieces supplied to users
Arch Expert
Ulta Beauty
11.2016 - 01.2022
- Use of my esthetician license
- As an Arch Expert, I perform various services including facial waxing, brow shaping, brow tinting, and brow fill-in demonstrations
- Assisting in customer service, sales, inventory, and color matching
- Partnered with other associates to do laundry and other various cleaning around the store
- Hitting weekly and monthly sales goals in services and product
Esthetician
H Salon and Day Spa
Hickman, NE
06.2018 - 06.2019
- Use of my Nebraska esthetician license
- Rented my own room for various esthetic services
- Services include facials, full body waxing, spray tans, eyelash extensions, and event makeup
- Partnered with Aveda representative to educate on their products, for use during services
- Provided individual skin education to each client based on their skin needs
Education
Centura Public High School
05.2013
General Education courses with a focus on business
Central Community College Columbus
08.2015
Completed 5 month 750-hour esthetic program
College of Hair Design
04.2016
Skills
* Plant Propagation
* Soil Maintenance
* Plant Identification
* Plant Safety
* Gardening
* Pruning
* Weeding
* Planting
Affiliations
- Painting
- Hiking
- Propagating
- Vintage Collector
- DIY Projects
- Cooking
Adaptability Skills
- Ability to withstand poor outdoor conditions
- Ability to lift 50lbs
- Customer Focused
- Efficient in communication
- Problem Solving
- Decision Making
- Creative and Energetic
- Problem-Solving
- Creative Mindset
Timeline
Customer Support Specialist
Hudl
01.2022 - Current
Esthetician
H Salon and Day Spa
06.2018 - 06.2019
Arch Expert
Ulta Beauty
11.2016 - 01.2022
Centura Public High School
General Education courses with a focus on business
Central Community College Columbus
Completed 5 month 750-hour esthetic program
College of Hair Design
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